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December 2023 by Roger Thompson
Sean and Lizz were super helpful. I could not be happier.
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December 2023 by Randall Blair
My wife and I were very pleased with our service at Kay jewelers. Nancy was very knowledgeable about the jewelry and was friendly to work with. Thank You.
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December 2023 by Brooklyn Parsons
Lizz has been absolutely lovely each time I’ve had the pleasure of speaking with her! Very nice and professional.
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September 2023 by Brandy Yeakel
Liz is so extremely helpful, friendly and relatable! I will keep coming back to this store just to be able to have that interaction with her again.
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August 2023 by Leah Hughes
So, I don’t tend to leave reviews, but there’s no way I couldn’t share our experience today. My fiancé and I went in Springfield Kay today expecting to LOOK at rings. We not only left with both our of new wedding bands, but we found exactly what we wanted, got a great price, warranty’s on both of our rings AND my previously purchased engagement ring, and the two women who helped us through this process were INCREDIBLE. We had a bad taste left in our mouth after dealing with another Kay branch so we chose to try visiting the Springfield location today instead. 100/100! The world we live in would be perfect if everybody treated each other like Bianca & Lizz treated my fiancé and I today ?We will never deal with another Kay, and look forward to going back for our next needs. Thank you for everything, ladies! We appreciate you taking the time to actually care about us, and show us what real customer service is all about.Please consider Springfield Kay for your next important purchase, they will treat you like a friend instead of someone who’s money they’re after.
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August 2023 by Liv Gumz
I bought a diamond necklace for my mother's birthday from Kay Jewelers in White Oaks Mall. I was assisted by a wonderful young man named Sean. He was very knowledgeable and knew exactly what to pick out when he was given the details that I liked regarding the necklace. I was very pleased by my overall experience and will definitely be a returning customer!!
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July 2023 by Olivia Gumz
I bought a diamond necklace for my mother's birthday from Kay Jewelers in White Oaks Mall. I was assisted by a wonderful young man named Sean. He was very knowledgeable and knew exactly what to pick out when he was given the details that I liked regarding the necklace. I was very pleased by my overall experience and will definitely be a returning customer!!
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July 2023 by gindebjantre Hayes
Sean was very professional and pleasant and patient.
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May 2023 by Desirae Thiele
Lizz and I believe it's Lori are fabulous! It's refreshing to see these two employees here after we've had some bad experiences with past staff not caring. Give them another chance you won't be disappointed!
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May 2023 by Jami Miller
Had the absolute best experience! Went in with my fiancé to look at replacing my engagement ring, Nancy assisted us in finding the perfect ring and jacket set. She took the time to listen to my wants and likes and helped us put together a ring I fell in love with. She also helped me find a beautiful endless love necklace! Will have no problem coming back to see Nancy again! Thank you for the best experience in finding our forever ring!
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April 2023 by Jami Jenkins
Had the absolute best experience! Went in with my fiancé to look at replacing my engagement ring, Nancy assisted us in finding the perfect ring and jacket set. She took the time to listen to my wants and likes and helped us put together a ring I fell in love with. She also helped me find a beautiful endless love necklace! Will have no problem coming back to see Nancy again! Thank you for the best experience in finding our forever ring!
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April 2023 by Ileana Claudio
Lizz is very professional, courteous and went above and beyond to make sure we got the service we deserved. We loved her recommendations and are absolutely loving our new rings. Thank you Lizz!!
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April 2023 by Brian Moore
Lizz was an absolute *gem* to work with. She made the process easy and I could tell she was very informed with all the miniscule details, answering questions I didn't even know I had. I'll be going back to her for all of my jewelry needs, and I'll be referring everyone I know to her.
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April 2023 by Edward Yuuki
Lizz is and her staff are great! Thanks for all the help!
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March 2023 by Lori Owens
Lizz is awesome! Friendly & gives the best customer service! Highly recommended! Love, Scott & Lori
