Ken's Appliance Service, Inc. provides excellent home appliance service for Springfield and the surrounding area, with over 40 years of experience. Customers describe a very knowledgeable and capable team that is both honest and efficient. The business receives high praise for its friendly and helpful service, even when booked in advance. Technicians take time to explain problems, how they are fixed, and how to avoid future issues. They offer practical advice and temporary solutions over the phone, demonstrating a commitment to customer care. Reviews highlight exceptional experiences for servicing a wide range of appliances, including refrigerators, freezers, washers, dryers, and gas stoves. Many customers, both new and long-term, report fair value for the expertise provided and plan to use the company for annual maintenance. The consistent quality across multiple service calls over many years earns them strong recommendations as a trustworthy and highly skilled local business.
The dryer drum stopped spinning but within a few days I received a visit from a serviceman who swiftly got it running again. In an age of planned obsolescence, it's nice when an aging appliance can get another lease on life with some good servicing. They'll be the ones I call next time.
February 2025
Called this morning at 07:45. They had a service tech here by 10:00 AM and had the parts on the truck to fix my refrigerator. He was completed in 20 minutes. Great service would highly recommend that for any appliance repair needs.
November 2024
Came within a day after calling to fix my stove. Repairman was polite and professional. Did a great job and my stove is working like new again
