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January 2023 by Ro Late
Lies, liesThey wait until last minute to let you know location, then change it.They have all them trailers on lot in your area and they will hold them for higher paying. Send you further away to a winding road at end of trailer lots to get where you have choice.One office the employee could not work computer admitted and became frustrated. Pricing was all wrong.Clearlake location totally all wrong. A lady was crying inside and went put bawling. Hhmmm!
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November 2022 by Faye Walker
Michelle went beyond and above for me and I am greatly thankful for it. Her customer service and patience with me were wonderful. She was the only staff working and helped everyone with all their needs in a well timed manner. 10/10 to Michelle and her kindness.
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September 2022 by Adam Hergert
I've rented here a couple of times and it's always been smooth start to finish. I book online and fill everything out, but be prepared to go though it again at the store before you get the rental.
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July 2022 by Jesse Scranton
They charged me more than the price listed on the rack, they changed the appointment date, they didnt call me when it was done, they were going to cut my electric wire instead of putting on a quick connect harness for the trailer lights. They couldnt get one thing right, Im really hoping they even installed the hitch correctly.
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June 2022 by Tony Graham
I rented a van from the uhaul on Octavia 2 weeks ago and it took nearly an hour to get out the door.. The help was terrible when you could find them even though they were not busy.This time I went to the Clearlake facility. What a difference. The manager waited on me, was very professional, courteous and prompt. A pleasant experience all around. Well worth driving out of my way to deal with them.
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May 2022 by Gary
Conveniently located just off Clear Lake in Springfield. Full line of trucks, vans, hitches, trailers, cargo vans, pick-up trucks and more. They also have a wide selection of storage boxes in various sizes. They do take on-line and telephone reservations. The staff is courteous, polite and attentive. If moving this is the place for help.
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May 2022 by Jetta Harriss
Moving can be a horrible and difficult event. Let me just say how easy and pleasant these individuals have been over the past few days. I would highly recommend using this U-Haul facility on Clearlake. The customer service was impeccable and I cannot express my gratitude enough for all the help. Hands down, best experience of the whole process. Keep up the great work guys! And thank you so much Trenton!!!
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May 2022 by Brian Toeniskoetter
Staff was great.U-Haul dropped the ball. We drove 1hr and a half out of our way to pick up a box trailer and drop it off in New York as part of our trip. This added over 3hrs extra to our trip.Not only did this waste our time, but the shipping containers were still at the customers houses and not ready for days.Very aggravated. Corporate logistics screwed up.
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May 2022 by Lou
Bought a 2008 gmc cab and chassis for $6500 that was supposed to be in perfect shape.They tried to hide the fact that the transmission was out. Went back in to get a refund and they made me wait two hours to refund my money. Horrible sleazy operation.
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May 2021 by Steve Hansen
Beautiful location and conversion of the former Kmart
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November 2017 by Chris Patrick
I love that place to go shopping for my family
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October 2017 by Arnez Greer
Kmart is my absolute favorite store in Springfield! Always loved the clearlake store I love their point reward program and use it slot during Christmas.Excellent toy selection and I can use layaway.
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October 2017 by Renee Bell
I have been shopping at this Kmart for 45 years and I love that in many ways it has not changed a bit. The service is good.
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October 2017 by Tim Morville
Ares cloesd in decatur. So when im in springfleld i drop by theres. Store is clean. I buy rt 66 low rise boot jeans. They dont keep popular colors an sizes in stock. Bummer.
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August 2017 by Tracy Lindquist
Got some great buys here today. We miss ours on Canton and Galesburg. Glad this one is still here.
