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November 2025 by David Phillips
Salesperson was very knowledgeable and kind. Got what we wanted and was an enjoyable experience. Thanks.
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November 2025 by Kathy Watkins
They fix when need to .need guy to come back material is still not right
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November 2025 by Kathy Sonneborn
Kaine was very helpful , knowledgeable, and friendly.
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November 2025 by Carol Ferguson
Friendly, knowledgeable sales person.
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November 2025 by Kathy Toohey
We were very happy with the customer service and knowledge of the employee who helped us. We will recommend the lazy boy store to our friends.
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November 2025 by Donna Drew
Excellent customer service
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October 2025 by Vicki Thomas
I’ve bought all my tv room furniture (2 sofas and a recliner) and 2 of my living room chairs from La-Z-Boy, as well as 2 sofa beds in my previous home. All the sales personnel I’ve dealt with were knowledgeable, helpful and patient. The delivery personnel were efficient.Will choose them again.
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October 2025 by maria andrews
Wonderful sales team and service!!
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October 2025 by Esther Boehm
I won't buy another lazy boy again. We have purchased furniture from this store in the past. I bought an electric recliner spring 2025. I sat in two recliners in the store. One was a rocker and one wasn't. The salesman said otherwise they were the same chair. In both chairs my feet touched the floor. This was the most important thing to me in a new chair. They delivered it in July. My feet hung down, nowhere close to touching the floor! They said you have to sit in the chair over time so it moulds to your body. Eventually the seat would go down and my feet would touch. Because this chair hurts my shoulders, I could only manage to sit an hour a day. A tech came to my house and adjusted something which made very little difference. The manager at the store refused to trade or refund my money. I think the reason they tell you to sit in it so it will mould to your body is so they can say you've had it to long and will do nothing about it.
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October 2025 by Dean Erb
We're not greeted when we entered. No other customers in the store. Manager was perturbed that we interrupted him. Referred us to the sales assistant on the phone. Just bought a house. Lazy Boy just missed out on a $20k sale.
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October 2025 by Virginia
Zac was very friendly and helpful when picking out a chair.
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October 2025 by Anne Frakes
Wonderful experience!!! Zach was very knowledgeable and helped us find just the right recliner. He spent time learning what our needs were and we can’t say enough about his customer service.
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October 2025 by Abby A
Robert was great! He showed me all the chairs I wanted to try online, gave me insight to the differences in models and asked detailed questions to find the right fit for me. Everyone was very kind and helpful. I felt very welcomed.
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October 2025 by Megan Fox
Great customer care
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October 2025 by Sherry Johnson
My husband and I used lazy boy design team for our new living room. The experience was fun and easy. We can’t wait for our new furniture
Johnson Family
