Mattress Firm Springfield is committed to helping customers get their best sleep every night. Their Sleep Experts undergo over 200 hours of training to provide complete solutions, including mattresses, bedding, and essentials. Customers can shop confidently with the Love Your Mattress Guarantee, which offers low prices on America's best brands like Sealy, Tempur-Pedic, Sleepy's, and Serta. Delivery is available, and customers have a 120 Night Sleep Trial to ensure they've found the perfect mattress. Customers praise the store's knowledgeable and helpful staff, such as Ken, Amanda, Dan, and Corey, who provide excellent service and go the extra mile to meet their needs, even with time constraints. Customers highly recommend Mattress Firm Springfield and appreciate the store's commitment to their satisfaction.
Great customer service my live agent Corey was patient with me and made sure I got what I wanted.
June 2026
I visited Mattress Firm with no idea what I wanted and Ken helped me figure it out. I got to take my time around the store and he told me the differences between them. He explained to me what shipping it would look like and how much it would be. He answered all the questions I had. He was amazing!
June 2026
Ken at Mattress Firm was great to work with! He was so patient with us while we trialed nearly every mattress in the store and recommended based off of quality not necessarily price which is always appreciated as a customer! We would certainly work with him again and appreciate all of his help in finding the perfect fit... read full comment
