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Most Recent Comments
October 2020
Order is almost always wrong and staff other than the older ladies in morning are rude.
September 2020
I always ask for no cheese and they ALWAYS put cheese on anyways, even though it’s stated on my ticket. Other than that, the day staff here is one of the more friendly ones in Springfield and very fast.
September 2020
The customer service is HORRIBLE!! The last 5 times I’ve been there, they have messed my order up and then got mad and rude with me because THEY messed up! WORST McDonald’s in the ENTIRE town!!
We are closely monitoring all local, state and federal regulations to provide customers with a contactless pickup experience. As a result restaurants are only serving customers through the Drive Thru, with Mobile Order & Pay on McDonald's Global Mobile App, and with McDelivery®. The health and safety of restaurant employees and customers is a top priority. In addition to our standard sanitation procedures, as part of McDonald's response to coronavirus, our restaurants have: - Implemented contactless operations - Supplying sanitizer for employees and customers - Encouraging employees to wash hands even more frequently than normal - Increasing surface cleaning and sanitizing across the restaurant - Closing all Play Place attractions