Menards is a home improvement store with a greater selection and better prices than some competitors. Customers often find what they are looking for, noting the usefulness of discount coupons. Many employees are described as friendly, helpful, professional, and knowledgeable, with specific praise for assistance in departments like electrical and with large purchases like flooring. Some reviews mention that this particular location has shown improvement in employee helpfulness over time. However, there have been instances where customers reported difficulty finding items or getting assistance, with some workers being unhelpful. Additionally, the store's return policy has frustrated some customers who prefer refunds over store credit. Despite these occasional issues, many shoppers prefer Menards and have positive experiences, especially when employees are engaged.
This is my favorite store I work on a lot of different houses and different projects and I can always go in the store and one of the professionals in that area will help me to fix my problem every time, especially in electrical and plumbing! The manager Terry is doing an a amazing job training his employees
May 2026
Cashier and the manager that came over to assist were super helpful, friendly, and efficient. I had a problem with a product I had just bought earlier in the day; I brought it back before close. They had the issue resolved and had me out the door within 5 minutes. Great staff here consistently.
May 2026
My husband and I just bought our washer and dryer there it went so smoothly! Ryan was the gentleman who helped us and he was fantastic. Highly recommend!!