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April 2022 by Dwayne Allgood
My wife and I visited the bank this morning 4/5/2022. We had an appointment with Adam. We needed to set up a business account for our new business and get set up with merchant services. As soon as we walked in the door everyone greeted us with a smile. I cannot say enough good comments about Adam. He was so friendly, and we felt very welcome. He put us in contact with merchant services and we were able to set up our account and get set up with merchant services to accept credit cards from our customers. We purchased our credit card machine, and it is going to be arriving at our location this Thursday. Thank you, Adam, and thank you PNC!!
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February 2022 by Cindy Dambacher
Went to PNC to close an account the lady that sits right inside the door was talk about me before I even got inside. When I walked in I felt uncomfortable she was looking at me and also the teller. Right when I walked in she told the teller never mind then she told me she thought I had a large deposit. I said no all I have is my wallet and I'm here to close an account. Chatham Road location.
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September 2021 by Bung Robben
Business hour/drive through is not make sense.. people need to work.. u got to open earlierThanks
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September 2021 by Bob Bouse
8/2021 On a trip so traveling thru. Used the drive through and had a great experience with the teller.
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August 2021 by BB B.
8/2021 On a trip so traveling thru. Used the drive through and had a great experience with the teller.
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September 2020 by Phillip Burris
Worst bank ever!! Can't keep an accurate ledger balance! Charged $3.95 rouse a gas station ATM and PNC charged me $3 to use it! Closing my account and wi tell everyone I know to never use PNC!! If I could give negative stars I absolutely would!!!!
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September 2020 by Thomas Walsh
Hands-down worst regional bank in Springfield ran and operated by Con Artists. Tellers were nice I would highly recommend taking all of your money to a local bank with people who actually live in and work in your community.
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June 2019 by Irma Knot
This bank has and continues to treat me well!
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April 2019 by Kim Hayden
Drive up hours don't give time for people to bank before work. How about opening at 7:30 am for the drive thru. Thank you!!
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December 2018 by Andrew Camacho
This location is able to get you a new debit card within minutes in case yours has been lost or stolen. The staff was very helpful today as well.
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March 2018 by stacy Lomelino
I would of given fewer then 1 star but that's the lowest rating I could give. Went to cash a paycheck from a company my husband works for who banks with PNC. Was told that even though the check came from that bank because my husband doesn't have an account with them they would charge $10 to cash it. I have never had a bank charge more then $3 to cash a check. No wonder banks are rich they are your modern day Robin Hoods reversed......steal from the poor to make themselves richer. For real PNC $10 to cash a check.......how can you justify such a high dollar amount.
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December 2017 by Michael Reid
Good people & great bank with many Regional locations. Specifically convenient between Springfield, IL & Chicagoland, which u can't say for BMO Harris or the local Community Banks.
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June 2017 by Corey Boosinger
I have always had nothing but great experiences here.
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May 2017 by Marlene Emmons
I've banked with PNC as long as It has been open in Springfield. I have always had good wait times, both in the lobby and in the drive through. The staff is always helpful and friendly. More importantly, they have never made an error.
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April 2017 by Lakshmi Priya Vannarth
Not happy ! Very Slow processing time.