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March 2024 by Ann Dutton
Very nice dog lovers work there. I felt my dog was safe with them and they somehow made him even cuter.
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March 2024 by Hope Gooding
We had a terrible experience here. She clearly did not like my dogs and complained that they “didn’t like the hairdryer“ my guess is that most dogs don’t! Come on, she’s a groomer! My dogs get groomed every seven weeks elsewhere and we decided to try something different to see if we could get a longer cut on my sheepdogs. They arrived at 9 AM. I finally went into the institution at 6 PM which time she gave one of my sheepdogs a hurried Absolutely horrible clipper cut. Missed several spots. They went to the veterinarian the next day and my veterinarian and all of her associates laughed at how poorly the cut was. To end the horrible experience it was supposed to be $100 for dogs over 85 pounds. My dogs are 95 pounds and she charged me $120 per dog for a substandard cut? Never again would I torture my dogs with 9 1/2 hours in this place! Unfortunately between myself and the vet office we have scissors clipped the missed tufts. Notice the razor/clipper burn on his fanny!!! Horrible. I should get my money back. Veterinary care required
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March 2024 by Chris Ryan
My sheeepdogs were there for 9 1/2 hours for a cut that was ridiculous. Missed tufts of hair everywhere! She did not even pay attention to the breed even though it was posted on their paperwork and she was told when droepping them off. Claimed they were sheepadoodles when picked up ane gave them a doodle cut. She also made up her own price adding $20 per dog to posted price? Who does this? They get regular grooming elsewhere and we've never had complaints from other groomers, or had to pay her ridiculous price??
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March 2024 by Elizabeth G.
Unfortunately this was a poor experience for my sheepdogs. 9 1/2 hours for a hurried clipper cut that was without question sub-standard. The price was quite unfair at $120/dog for the quality of the cut. My dogs get groomed regularly elswhere and get a MUCH better cut with much less time at the groomer and far less expensive. This groomer clearly bit off more than she could chew that day, leaving my sheepdogs for last and hurrying through to get them out the door before 7 p.m. NOT again
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March 2024 by quick stop
Great place
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March 2024 by Brian Creech
Take great care of the dog and do wonderful grooming
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March 2024 by Nicholas Varney
First visit today went great. The groomer was very attentive and had great experience with my dogs breed. We scheduled back with her to keep up with our pup!
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January 2024 by Jodi Meyers
Have used Pup.E.Tails every 8 weeks for a couple years. The groomer always did a fine job and I was happy with the way my dogs looked. I always ask for the first appointment of the day because one of my dogs has anxiety and does not like to go so I try to drop them off first thing, get them done and pick them right back up. There have been a few times in my most recent visits where they were not done first thing and it was late afternoon and even one time in the evening before they were done. I accepted it initially as life happens, but it’s become too common and this last time the lady that answered the phone was very rude, got very defensive, gave all kinds of excuses and even hung up on me. I was simply trying to determine how I can schedule to only have my dogs there while being groomed and not all day. Needless to say, while my specific groomer was fine, I will not be supporting this business any longer.
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October 2023 by Coreen B
Yesterday was our first visit to Pup E. Tails. Everyone was very nice, despite the busyness of the morning rush. My Labradoodle, Mac, was comfortable from the beginning and was treated like the prince he thinks he is! We’ll definitely be back!
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September 2023 by Steve Springer
Got my dog's nails trim in minutes. Fast, very kind to our nervous dog. Super fair prices
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August 2023 by Sally Jones
Very nice and they do a good job!
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July 2023 by Casey Dwyer
Ashley and crew always take care of our girls like they are their own
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April 2023 by Kayla Rae
Love Pup E Tails! They’re amazing! Won’t go anywhere else!
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April 2023 by Chris Reid
Pup E. Tails does a great job, and my puppy enjoys going there.
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February 2023 by Cynthia Crain
I do not recommend this place unless you want your dogs hair shaved so short you see his skin. I dropped off off my daughters golden doodle for grooming at 9:00 am. At check in was asked if wanting same service as last visit. (which was our first, and it was a teddy bear cut.) Requested same cut. Overheard that their bather called off, so asked if I needed to reschedule, was told no. Went back at 3:15, he was supposed to be done by then. Was told he had 2 fans on him to dry him. Went back at 5:30 only to see the dog standing on the grooming table, they had already shaved him. Was told he was matted, so they had to shave him. They should have communicated before shaving the dog, and it should not be done in the middle of winter, or to dogs that are not matted. Before and after pics provided of my daughters pup.
