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November 2023 by Patrick Pahl
Great place to stay. Disabled rooms were so nice.
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November 2023 by Lonnie Clopton
Perfect. I can't find anything wrong. Pretty good breakfast as well. The room that I am in is a suite and it has everything that you need and want. Everything was cleaned inside and out. Full size fridge and stove to cook just about anything.
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November 2023 by Vlad Jones
Good hotel and staff, only issues is that the TV settings are atrocious and can't be changed. I even asked for the master remote and was unable to alter the settings with it. Movie watching and playing video games look terrible with bad color settings, sharpness, and motion smoothing. I'm begging for whoever's in charge of settings on these LG TV's to get someone who knows something about picture quality to change the default settings for this location. Never had this issue at other Residence Inn's.
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November 2023 by Karen Gale
I have stayed in this Residence Inn in Springfield, IL., several times, the last time about 4 years ago. The rooms are showing wear but are clean. The mold behind the clear grout in the shower needs to be dealt with. The staff us suoer nice and very helpful. I like this hotel very much just needs a refresh.
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November 2023 by Randy Rosas
My stay at this hotel was fantastic. The rooms were impeccably clean, the staff was exceptionally attentive, and the breakfast was perfect!
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September 2023 by Gary White
Suite was clean and spacious. Well laid out.Complimentary breakfast for delicious.Ronda the breakfast host ( and cook ) was just delightful.Great start to the day.All the employees went above and beyond.Not really a Con; ...We did have an issue with the TV signal and the front desk was quick to respond & fixed.
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September 2023 by chris shipley
Haven't even stayed there and the staff is horribly rude and unwilling to assist. I have Lifetime Platinum status with Marriott, and even when calling the corp customer service they called the property and got the same rude staff. STAY AWAY IF YOU WANT TO BE TREATED RIGHT.
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August 2023 by Christin Sumner
I basically live here, and everything is always so nice and clean, and the staff treats you like family. I'll be sad when we have to
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August 2023 by M T
This is my first time staying here at this location in Springfield.Hotel Staff and facility were great.Grilled some steaks and shrimp purchased locally at Harvest Market on Veterans Parkway in town.Would definitely stay here againRooms: My room was clean and stocked with all essentials.Safety: I felt very safe on the hotel property.
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July 2023 by JR
Came in around 10p. Upon arrival found out the power in the area was down and the hotel was closed.It would have been been nice if we were notified so that we could have made other arrangements.Some of you might read this and think -duh the powers out. My response- this is a chain… with lost of ways of getting the guest list and working through this. It does not take much to send out an email.
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May 2023 by Holly Gritter
Rhonda was the best ! We’ve stayed in many hotels and she was by far the best employee we’ve ever come across . Our family was up early to start our drive and she offered coffee and breakfast for us !
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May 2023 by Randy Daming
We had a 2 BR, 2 BA suite and it was great! Room had all the amenities of home, and hot breakfast was highlighted by Rhonda, who was so friendly it seemed like she knew everyone, or soon would.The room took quite a long time to cool off at night, as it had been set to 74.
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April 2023 by Leo
The whole staff has been awesome, but Rhonda really took care of us at breakfast when we were leaving sooo early our last day. What a great experience!
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February 2023 by Jeff C.
Very nice newer hotel. Room is clean. Front desk staff is extremely nice. Looking forward to our stay.
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February 2023 by Sarah Sunrise
Rhonda, Tina, and Cindy are the heart of this hotel. They have made me feel right at home. I adore them! Rhonda is my favorite, because she hands out smiles. The front desk staff and the housekeepers are amazing as well. This hotel is also very clean. Our hotel standards are very high and Residence Inn in Springfield has exceeded our expectations.
