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November 2025 by Bruc Buneta
A looked at a chevy silverado in which matt told me had no problems no codes thrown just some minor dents which was fine until I drove a hour and a half there to get the truck and the rear end was out the passenger door wouldnt open nor close and the brakes were gone just in general don't trust Matt don't trust the lot don't go near this car lot they are just snakes in the grass -5 stars he is 100 percent ok with sending me and 2 kids home in a truck with no brakes at 6 in the night
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November 2025 by Kailee Colley
Brad was very HELPFUL!!! He did everything he could to get me in a car even when the other lenders backed out he was still very supportive and there with me every step of the way
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October 2025 by elkodude
Did not go there.
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October 2025 by LeAnn Hickox
If I could give them a zero, I would. I bought a car from them in April. I told them it was so I could more easily get my mother to her doctors appointments. They were nice guys which is their only plus.
I checked the fluids and test drove the car. I knew there was a wheel problem but all mechanical stuff looked good. It was a warm day so I tested the AC which seemed okay.
I live out of town and I only had help one day so taking it back was not an option. I had to go to Springfield because other dealerships had raised prices so high I didn't want to take the chance of spending that much before repairs. But by the time I got it home 30 miles away and had an oil change the next day, the transmission fluid was burnt. The transmission was already bad when I bought it. My guess is that the fluid was drained and replaced so I could not tell.
Before I could get the car in to have it thoroughly looked at, the seat switch went out, and it got cooler so I turned on the heat only to discover that the driver side only blew out cold air. By the time I had the transmission replaced, the wheel bearings replaced, the seat switch fixed, and the door actuary replaced, I put in about twice what I paid for the car.
Then the window started jumping their tracks for no explainable reason and not long after the initial repairs, I went for a second opinion on the wheels and learned the part to fix it was not even available anymore which they would have known if the had done their jobs and had the car taken to a mechanic before trying to sell it. It was my understanding they had which is why I did not hesitate.
Most of the cars on the lot should have been in a junkyard somewhere, not for sale at top price to the general public.
I ended up taking a loss and trading it in spending yet more money. The dealer is a guy I know and he cut me a deal but it put my budget back yet even more.
Do not buy from here unless you plan to have a mechanic look at the car.
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February 2025 by Jermana Mckinnie
This man is extremely UNPROFESSIONAL!!! I was waiting to get called back on Friday & he calls me back to back AT WORK on MONDAY, telling me he’s tried several times to get me approved, so no telling how many time he’s ran my credit. DO NOT BUY FROM THEM!
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February 2025 by LJ Brown
If I could give negative stars I would...1 week after I bought a 2017 Encore, I had to spend 490.00 to fix a relay switch. Ok..used car, I get it..within 2 weeks I was told by Buick it was going to cost over $7000 to fix everything wrong with this car. Asked for a refund,got nowhere, asked about my warranty that I purchased extra from them...got no where. Asked for them to fix the vehicle..again..got NOWHERE. I am currently filing a grievance with the States attorney. RUN FROM THIS DEALERSHIP.
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September 2024 by Brittny Hagen
So me a lemon
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September 2024 by Christopher
It was great and the sales people were wonderful!
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August 2024 by Angela Fox
Worst experience ever. Matt sold me a 2011 F150 Ford Lariat. I had starter and brakes go out the first 2 weeks. 1 1/2months later the lead frame in the transmission went out 1000 dollars. I understand that things happen but thats just crazy i called Mattto see if he would one take it back or 2 at least help he said nope u bought it as is. Since then numerous other things have been falling apart and i have Children that i have to take care of and here i am paying thousands of dollars out of pocket for a vehicle that should have been exciting and fun experience and it's costing me nothing but problems and time and money missing work over it but he won't help me so people do not buy anything off of him if you do don't get the as is deal Cause no matter how bad it is he sticks to that
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May 2024 by Ali
Is always ma pleasure to come or go over this place to check on used cars en also you can get reasonable cheap cars too
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April 2024 by Drew Yount
Matt at Springfield Select Autos is awesome! I can't imagine buying a vehicle from another dealer. He helped get financing and even delivered the vehicle to me! Excellent customer service without the pushy dealer attitude. Highly recommended!
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March 2024 by The ONE THE ONE
TERRIBLE EXPERIENCE!!!!!! Do not go to this car lot unless you want a LEMON CAR!!! Rude lied about the car being in good shape broke down soon after and the lot did nothing to assist !!! My money down the drain and no car !!!’ Horrible and upset !!!!!!!! Take your money elsewhere !!!!! Lemon lot lemon lot !!!
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January 2024 by Josh White
Don't buy from here. Our car is not a quality pre-owned car.
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November 2023 by Michael S
Very nice with good selection
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September 2023 by M Brownfield
I got a car from them in June and about 3 weeks ago my grandson was driving it thank God on a back road and only going 35 cause other wise he prob be dead the k frame rusted completely thew and the tire fell off and after we got it home found out it had been welded before and put back on the road 'now yes this is a Ford problem but the welding and not fixing right and put back on the road is totally and morally wrong and that the person who sold it to me fault ! going to sue this place and thire lucky prople are not dead but we very easily could of been . God and karma and Marcia will see u in court . Ps coast to fix just the part is $1800 that not even started with labor the hole motor has to lifted so prob $5000 at the least and it's a 2010 escape that's more then what I paid for it
