Trailers Direct of Springfield provides excellent customer service and painless trailer purchases. They are described as super nice, friendly, respectful, and incredible. The team, including staff members, frequently goes above and beyond to help customers in a jam or with emergency service needs. They accommodate urgent repairs, often stopping what they are doing to get people back on the road quickly and within their timeframe. Their work is thorough and done with quality parts at a fair price. While one experience noted a delay in communication for a repair, the overall service is highly recommended. Customers express being super pleased and grateful, stating they would definitely use and recommend this company again for any trailer problem.
