Trailers Direct of Springfield provides excellent customer service and painless trailer purchases. They are described as super nice, friendly, respectful, and incredible. The team, including staff members, frequently goes above and beyond to help customers in a jam or with emergency service needs. They accommodate urgent repairs, often stopping what they are doing to get people back on the road quickly and within their timeframe. Their work is thorough and done with quality parts at a fair price. While one experience noted a delay in communication for a repair, the overall service is highly recommended. Customers express being super pleased and grateful, stating they would definitely use and recommend this company again for any trailer problem.
Very nice people that went above and beyond to help with the trailer. Got it figured out and fixed in no time!
April 2026
Monday morning, travelling back from the Gulf on spring break. Thank the both of you for taking the time to check my trailer this morning. And explaining more about the axles, tire wear and leaf springs. Puts ease on my mind as head back to Wisconsin .
April 2026
Best experience I've ever had with a company ever! Josh and the guys really saved me in a time of great distress and need. They are the most accommodating, helpful and pleasant bunch ever!!!
