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February 2024 by Kate Thom
These people are lazy. They Never deliver packages or mail on the day they are supposed to not for several days later! Never answer the phones and alway close the Annex office early!
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October 2023 by arthur g
Staff is angry woman and not knowledgeable about policies about sending certain, she should just quit her job if she hates it.
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August 2023 by Estrella Gomez
Terrible experience. Had to buy a tape for four dollars that is only used one time for packaging. Then I ended up not having enough money for delivery. I have to come back next time to ship it though I don’t have a car! This is ridiculous. Post office there’s nothing convenient for anyone’s need except the handicapped door that opens for you and pen with string attached to the counter.. The lady that work there is definitely not helpful. Do better!
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August 2023 by Matthew Y.
Horrible post office to work with! I am tempted to move just so I don't have to deal with them anymore.
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July 2023 by Lance Sheridan
“We were unable to attempt delivery of your item due to interference by an animal. I do not own any animals! This is as bad as a City Water Light & Power employee telling me the reason for a recent electrical outage was due to a squirrel chewing through the power line. You cannot make this kind of s**t up. It’s no wonder 100 people leave the state everyday to move elsewhere.
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April 2023 by Stephanie Goebel
My mistake to go there during lunch, but I work downtown and it is so convenient. When I got there, a sign was on the door "Closed 12-1" So I go back at 1:20 and there are already about 8-10 people in the line and it is not moving. I get it..the clerks gets paid whether they are fast or slow, but COME ON!! Call for help! Poor scheduling or management. I had to leave to get back to work....Aggravating!!!!
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February 2023 by sagexus
Location is always closed randomly 1 hour in the middle of the day.
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January 2023 by Luis L
Good customer service, however, DO NOT GO HERE to ship something DURING THEIR LUNCH TIME, which if I remember correctly is 12:30-1:30pm. Their retail window is closed during this time.
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December 2022 by Yahia Al Turk
Good people. Good service
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November 2022 by Joseph Cantrell
I frequently ship boxes though USPS and the staff are very helpful.
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March 2022 by Lorraine Chio
The staffs were not very helpful at all. ??? i was requesting for a return envelope with tracking number and was informed that they cannot give me a tracking number.Went to another usps and everything was done in less than 5 mins.
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March 2022 by Marcy Newbold
I frequent this location for work mailing needs. I have never had an issue. They have helped me out every time.
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October 2021 by Jim Johnson
Great service.
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March 2021 by Kelly Smith
Blows wabash post office away! I drive downtown to mail everything now. Even though wabash location is a half mile away, it's the longest wait! Sometimes 30-45 minutes. The line is always long and the one or two cashiers are slow. The downtown location is awesome. They are so polite and speedy.
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March 2021 by Lee St. John
Terrible experience. They lost a package that was going from their building on Monroe St in Springfield to Madison St in Springfield. that contained original legal documents. Then to compound the issue, their customer service closed the ticket after a week saying that it may have been delivered but not scanned as delivered. Well, I called the recipient and they confirmed they did not receive the documents. USPS should be defunded and contracted to private companies who actually care about their operations.
