Velo Mine is a trusted business known for its excellent customer service and knowledgeable staff. Customers have praised the team, especially Ben, for being effective, efficient, and helpful with problem-solving and product guidance. The business offers a variety of bike parts, including wheels, with options for different setups such as QR and through axel conversions. Orders are shipped quickly and arrive well-packed and true. Customers also appreciate the staff's assistance in choosing the right components for unique bike conversions and upgrades, ensuring they are in good hands. The team’s communication is clear and reliable, making the purchasing process smooth and satisfying. Whether assisting with common questions or special requests, Velo Mine consistently provides outstanding service and product knowledge, making it a go-to place for cycling needs.
Great customer service, fantastic pricing, highly recommended!
March 2024
Ben Cole was so effective and efficient with solving the problem I had and with a great manner. If you have problems or concerns with shipment of your item or maybe anything else, Ben Cole is your guys.
March 2024
Was a little skeptical at 1st but was worth it. I got a set of dt swiss g540s. They shipped next day and this was the only place that had a wheelset that still had a rear qr setup with 6 bolt breaks. The wheelset even came with all the adapters to convert it to a through axel if needed.
