Velo Mine is a trusted business known for its excellent customer service and knowledgeable staff. Customers have praised the team, especially Ben, for being effective, efficient, and helpful with problem-solving and product guidance. The business offers a variety of bike parts, including wheels, with options for different setups such as QR and through axel conversions. Orders are shipped quickly and arrive well-packed and true. Customers also appreciate the staff's assistance in choosing the right components for unique bike conversions and upgrades, ensuring they are in good hands. The team’s communication is clear and reliable, making the purchasing process smooth and satisfying. Whether assisting with common questions or special requests, Velo Mine consistently provides outstanding service and product knowledge, making it a go-to place for cycling needs.
Ben and Steve were very helpful with my Campagnolo group purchase. Excellent service and communication throughout the transaction.
March 2026
I bought bicycles and components from Ben for years. He always goes above and beyond to make a shopping experience pleasurable as possible and hasslefree. I used to own a bike store myself. I can tell you that there is no better place to buy parts and bicycles then from Velo Mine
January 2026
I had an issue with my order (I made a mistake ordering the wrong components) and the customer service team dealt with the issue immediately! Thank you Ben! Will order again!
