-
September 2023 by Jeff
If I could give 0 stars I would. Most of the pharmacy are the rudest. I called the pharmacy to check on a script and was ridiculed for not being able to pronounce the medicine I was prescribed.
-
July 2023 by Katlin Brittin
The pharmacy went above and beyond trying to fill my prescription in an emergency. Thank you so much for trying to help me save my pregnancy.
-
June 2023 by Sally Cray
Shout out to Tina in the pharmacy! She went out of her way to ensure I could get my prescription filled. Thank you Tina!
-
April 2023 by sayde brown
By far some of the worst customer service I have ever seen. I went in around 3 to pick up some pictures that were ready around 11-12. When I got there I didn’t see one single employee and waited at the desk for about 3 minutes before walking around to find someone. I then realize that there were two employees just standing around in in one of the aisles. Another employee, John, came to help me. (John was super kind and helpful.) The photo counter was so messy and unorganized that he couldn’t even find my order. He was supposed to be on a regular register and ended up having a line, where he was supposed to be, for 5+ minutes bcs he was helping me. One of the people in line went and requested help from the employees that were standing around and they basically told him that they’re not doing it bcs it’s not their job. Worst customer service! I work in customer service as well so I get that you can’t always please everyone but don’t be rude about it.
-
December 2022 by Chris S.
Very poor customer service in the pharmacy department. I called and was rushed on the phone. The employee had a very nasty attitude. She told me "its 5 o'clock and we're busy" as if that was an excuse to be rude to a customer. SHe would not allow me to speak with anyone else. Sad to treat customers this way. This is your job, NOT OURS! Respect should be given at all times.
-
November 2022 by Lynne Price
Clean, good service nice assortment of over the counter meds and supplies. Some refrigerated groceries and beverages.
-
November 2022 by Julisiana Olivarez
Sadly they have gone down hill. Went to prompt care and ran errands before going to the pharmacy yet when I got there they "just got it," and the pharmacist just went to lunch so I got to wait super sick for 30 minuted for my antibiotics. Second time they haven't checked for new prescriptions coming in. This might sound petty but they never used to be like this!
-
August 2022 by Julie Lee
Nice clean store. Friendly pharmacists. But the manager questioned me rudely after I'd gotten my Covid booster and was waiting on medical transport, shopping in the Store as to why I was there ???
-
July 2022 by Kimberly Kane
The staff here are absolutely wonderful! Full of positive energy and really helpful ?
-
June 2022 by Vontoya BSN, RN
Leann Shift lead with the damaged green/purple hair was extremely rude during my transactions today at the 6th Street store .She over charged me for Bowls after showing her the price on the shelf. At the end of my transactions that we had to do individually as she isn’t familiar with Walgreens Coupon Policy which states store coupons can be combined with manufacture coupons. Anywho, I requested a price adjustment and Leann stated “I asked you if you wanted me to change the price” I advised Leanne I shouldn’t have to answer that you should do what’s right which was charging me the price listed for the bowls on the shelf. She became very defensive huffing and puffing waving her hands as if I was disgruntled. When she was super rude never once asked if I wanted to use my Walgreens cash but ever customer that I allowed to go in front of me she asked and was super polite. I shop at the store frequently for curbside orders and have never had any issues. But today was horrible. I will no longer shop at the store. I will travel to the Stevenson Dr location. As a couponer I’m always nice to the store associates and always allow other customers to go ahead of me as a courtesy as coupon transactions can be complicated. I’ve found when couponing some associates are not very pleasant not sure why when I’m just trying to save a buck or two for gas. I’ve included photos below to show the not so great customer service I received.
-
June 2022 by Barri Ahlers
Rude uncaring insensitive staff. They do not want to take the time to assist.
-
June 2022 by Vontoya B.
Leann the shift lead overcharged me for bowls despite the fact that we walked over to the location of the bowls and she seen the price was $3.99. Leann was super rude huffing and puffing when i requested a price adjustment at the end of my transactions as each transaction had to be completed individually as she isn't familiar with Walgreens coupon policy which states a store coupon can be used with a manufacturer coupon.i advised Leann that I showed her the price and she should have done what was right charge me the advertised price, that is what good customer service is. She was super pleasant and polite to all other customers asking if they wanted to used Walgreens cash rewards but never once asked me. I'm super polite and courteous to the staff and fellow shoppers when coupon as the process can sometimes be complicated. I'm finding the store associates are becoming rider when all I'm trying to do is save a little money. I will no longer shop this location I will drive out the way to Stevenson drive.
-
February 2022 by Max Angst
Since summer of 2021, quality of customer service in pharmacy and general store have drastically declined. Quality of pharmacy technicians is making me consider mail order delivery of prescriptions. They (including the pharmacist) seem to have forgotten that customers are why they exist.
-
February 2022 by Julie Mckinzie
Nice clean store. Friendly pharmacists. But the manager questioned me rudely after I'd gotten my Covid booster and was waiting on medical transport, shopping in the Store as to why I was there ???
-
October 2021 by Demetra Doss
Pharmacy staff is rude and unprofessional. I had an appointment. You blew me off. Luckily for you the system was down. No excuses for attitude or behavior.