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November 2023 by Caleb Brown
What’s the point of having appointments when walks in go ahead of you? Just inconsiderate.
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October 2023 by Stacey Trader
Wish I could give 0 stars. This pharmacy is absolutely horrible.
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August 2023 by Adam Reed
What is the point of having an appointment if they go on lunch as soon as you get there and make you wait half an hour making you late for other obligations. Make it make sense
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January 2023 by dylan power
Even if you're insurance only will work with them go somewhere else: Other pharmacys will work with you to look for cheaper generic brands and coupons to lower the price. All 3 locations in Springfield have the same problem. There pharmacy is over worked and under payed and honestly I don't blame them for not putting there all into helping customers.
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November 2022 by Uz 33
Slowest, least helpful Walgreens I've ever been to.
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October 2022 by Jezabell Imextacy
DO NOT LET THESE PEOPLE TAKE YOUR PASSPORT PHOTOS! Went there today to get our passport photos taken then went directly to the facility to get our passport paperwork turned in. The rejected the photos that Walgreens took. We were lucky though because they were able to redo them there. With everything done I returned to Walgreens to get a refund (makes sense to me, the pictures were unusable). Walgreens refused to give me a refund! The receipt even says "Return Value". So they took unusable pictures, won't refund my money but now say "we can retake them for you". YOU NEVER SAID ANYTHING ABOUT THAT WHEN WE HAD THEM TAKEN! The passport paperwork is turned in. WHAT GOOD ARE RETAKES NOW????? It is obvious why they have such a low rating. I should have checked that before they walked off with nearly $35 of my money. Buyers beware!!!!! And if I could give them a negative rating I would!
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October 2022 by Casey Rogers
How does it take 3 hours to fill a script of 15 pills??! Dropped it off and just told them I would come back and three hours later I'm sitting here waiting.
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September 2022 by Rukhma Taufique
This place is horrible. Went for some passport size pictures, made me wait 2 hours. When i told them i want my pictures in one usb they couldn't do that and said I'll have to buy a separate usb for each photo. Charged me 50 dollars for 2 blurry passport size photos. I feel exploited. Never going there again.
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September 2022 by Matt Koster
This location is terrible for Pharmacy.. My kid got out of the ICU after 6 days.. the Pharmacy said, we can't make go somewhere else for your order (which is a lie they could have) and started to laugh about it.. Horrible
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July 2022 by XYZ PDQ
My favorite thing about this location is how they randomly let you go cold turkey on SSRI’s; a couple weeks at a time. Just long enough for the withdrawal to get bad then magically they can find the prescription. Honestly the manager of the pharmacy or pharmacist deserves to get smacked around for pulling stunts like this; it is close to a medical crime. If you don’t mind to randomly go cold turkey on meds this is your spot!!!
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February 2022 by bart zaborac
Pharmacy service here is terrible. Sad it used to b pretty good. Looking for a new pharmacy
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January 2022 by Jamie Llosa
Stood in line for 30 minutes only to be told they were unable to take any more prescriptions that evening, even though it was an emergency situation, because they were too busy. I explained it was an emergency, and they said, “then go somewhere else.”
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January 2022 by Andy Derringer
Sure it may take a bit to get our meds but they are working long hard hours. Finding staff to fill positions is really tough these days. Staff is always polite and I have not had a problem as of yet getting our meds filled. Give them a break! They are doing the best they can as are all the other businesses trying to push through this health scare.
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January 2022 by Logan Hinkle
The people working in the pharmacy are retarded definitely recommend going any other location
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January 2022 by Jules B.
Just tried to get my refill from a new pharmacy and was told they had to get approval from my pcp. When they called Koke Mill Walgreens to get my RX transferred, they didn't have one on file. This is the same RX that I personally dropped off after getting a new copy from my pcp, they apparently lost it AGAIN!
