-
February 2019 by Bianca Pickard
I am less a machine sign-up person, and more a face to face person. I called and was told the storage facility I wanted was automated, but a staff member would meet me if that is what I wanted!! I was extremely grateful for the effort, friendliness and time given to help me get signed up and settled into my unit. I love the clean facility!!
-
September 2018 by Christian Zellner
Brand new Yukan Drive facility. I picked the climate controlled unit and there was added security with additional door code. The experience was top notch from sign up to move out. Brand new and very clean. Very good value for the size. Highly recommended.
-
May 2018 by Marco G
Great service
-
January 2018 by W. Scott H.
What can I say, they have everything you want in a storage facility. The facility is professionally managed and maintained and offers superior security in a convenient location that doesn't make you feel like you are out in the wasteland. I've referred s numbed of clients needing temporary storage.
-
January 2018 by Arnie C.
Their facility is clean and secure. The units are new. The previous owners did a great job building this facility. However the new management, as of September 2017, is terrible and we will never deal with them again. When they took over they called us and got new billing info. At that time they asked if we wanted our second unit (which was empty at that time). I said yes. They took the billing info and seemed like everything would be fine. Then I found out they cancelled my second unit, renting it to someone else without notice. But they kept billing me the same amount, $140 per month, effectively doubling my rent with no notice. When I contacted them about this error they showed no remorse and gave no apology. They claimed a letter was sent (we never received a letter...he says it's possible we didn't get one as it was sent through an automated system) and he would not refund any previous money, nor would he honor my price going forward. So we moved to another place that offered much less expensive storage and management that is easy to deal with. STAY AWAY FROM WHITE OAKS MINI STORAGE. The only way I can describe their billing practices is "deceptive"