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February 2024 by Kathleen Davlin
White Oaks Mini Storage is very clean and neat. Owners/Staff are extremely helpful and friendly.
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August 2022 by Randell Hendley (Dr_CRNA)
I was pleasantly surprised with the high level of ease to sign up for a new unit. 24/7 pin access was a lifesaver!
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March 2022 by Randell Hendley
I was pleasantly surprised with the high level of ease to sign up for a new unit. 24/7 pin access was a lifesaver!
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March 2022 by Jason Howard
Great clean and easy. A little expensive but nice and secure.
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October 2021 by Brittany Brackett
The best storage in Springfield! Gated with codes, super clean and very convenient. They are reasonable and very kind. Jeff the property manager is a very kind and helpful person.
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April 2021 by doublerose ranch
Clean and secure
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July 2020 by Steven Perbix
Setting up rental of a unit as a new customer online was easy. The facility is secure yet accessible. The unit was extremely clean and in excellent condition. Month to month rental is convenient. Management has been professional, courteous and helpful.
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February 2020 by Thomas Stockton
I have never needed a storage facility before, so I wasn't sure what it involved. The first call I spoke to one of the owners, Angie. She took care of everything and made sure I got what I needed asap. The facilities were neat, clean, and have a ton of security. I would recommend this facility to all of my friends and family. A+
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September 2018 by Rex McKinley
Nice place , great security
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August 2018 by Arnie Carvalho (Arnie C)
Their facility is clean and secure. The units are new. The previous owners did a great job building this facility. However the new management, as of September 2017, is terrible and we will never deal with them again.
When they took over they called us and got new billing info. At that time they asked if we wanted our second unit (which was empty at that time). I said yes. They took the billing info and seemed like everything would be fine.
Then I found out they cancelled my second unit, renting it to someone else without notice. But they kept billing me the same amount, $140 per month, effectively doubling my rent with no notice.
When I contacted them about this error they showed no remorse and gave no apology. They claimed a letter was sent (we never received a letter...he says it's possible we didn't get one as it was sent through an automated system) and he would not refund any previous money, nor would he honor my price going forward.
So we moved to another place that offered much less expensive storage and management that is easy to deal with.
STAY AWAY FROM WHITE OAKS MINI STORAGE. The only way I can describe their billing practices is "deceptive"
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January 2018 by Joe Kaup
Very nice storage facility. Management is great and they keep the place clean and secure.
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January 2018 by Jim Mack
This mini storage is a newer facility. I have absolutely no concerns with personal safety or the safety of the contents in the two units I rent. Cameras are visible in every direction. I love the automated billing system and anytime I have had a concern, the local representative was knowledgeable and friendly. The complex is conveniently located on the west side. Over the course of 20 yrs, I have rented several other units from other providers. This has been my best experience.
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January 2018 by Jan Dullenty
Very nice and clean, management was very helpful and a great value. Easy to access and I really like all of the security cameras and lighting.
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January 2018 by Arnie Carvalho
Their facility is clean and secure. The units are new. The previous owners did a great job building this facility. However the new management, as of September 2017, is terrible and we will never deal with them again. When they took over they called us and got new billing info. At that time they asked if we wanted our second unit (which was empty at that time). I said yes. They took the billing info and seemed like everything would be fine. Then I found out they cancelled my second unit, renting it to someone else without notice. But they kept billing me the same amount, $140 per month, effectively doubling my rent with no notice. When I contacted them about this error they showed no remorse and gave no apology. They claimed a letter was sent (we never received a letter...he says it's possible we didn't get one as it was sent through an automated system) and he would not refund any previous money, nor would he honor my price going forward. So we moved to another place that offered much less expensive storage and management that is easy to deal with. STAY AWAY FROM WHITE OAKS MINI STORAGE. The only way I can describe their billing practices is "deceptive"
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January 2018 by W. Scott H.
What can I say, they have everything you want in a storage facility. The facility is professionally managed and maintained and offers superior security in a convenient location that doesn't make you feel like you are out in the wasteland. I've referred s numbed of clients needing temporary storage.
