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November 2023 by Patricia Loomis
We have used Action Auto for years and they have always been professional and honest. They get the job done quickly and right the first time. I highly recommend this shop for any work you need done on your vehicle. Patti Loomis
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July 2023 by Jackie Haskins
Odd review, but speaks to their character. My cat wandered into their shop and they drove to my house to let me know they had him and we're keeping him safe. Looking for honest, I think this is it
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July 2023 by Jim H
Steve got our sons truck in at last minute. Fixed what it went in for and did extra work to fix other issues we were having. Was finished in with-in a couple days! Thank you!Services: Electrical repair
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May 2023 by Michael Costello
This place is great. Super fast and fair. Got my wife's car to pass emissions for about a third of what I was expecting to spend.Service: Exhaust
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May 2023 by Phil S.
I brought my 2015 Jeep Wrangler in with a ticking noise thinking it was a lifter that all signs indicated. After looking at my Jeep it was decided it was a much cheaper repair of a rocker. I truly appreciate your honesty and will full heartedly recommend and continue to use you as my car service.
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May 2023 by Jamela Thompson
Super rude! I called to ask for some specific repair quotes to potentially bring my car to this shop FROM another shop. In 3 minutes I asked for quotes on 3 repairs and the guy abruptly hissed, "If you want quotes you can bring your car in, I'M DONE!" and hung up on me. This was so unnecessary and hurtful when I'm already struggling. I would never take my car there now, but how would I even schedule that when he SUDDENLY HUNG UP ON ME.
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April 2023 by Jumbo Moon
If you want your car serviced the right way and work done properly the tell the service advisor not to let Tom work on your vehicle, he cuts corners and does terrible work!
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January 2023 by Daniel Lee
The staff was very friendly, helpful & professional. I live alone and could easily be taken advantage of with regard to any auto repairs but I definitely did not feel like that was the case. I was treated fairly & actually was charged less than quoted. I will definitely return Thank you.
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August 2022 by tanglewood Marine
The boys at action Auto always take care of my work truck issues
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September 2021 by Phil S
I brought my 2015 Jeep Wrangler in with a ticking noise thinking it was a lifter that all signs indicated. After looking at my Jeep it was decided it was a much cheaper repair of a rocker. I truelly appreciate your honesty and will full heartedly recomend and continue to use you as my car service.Service: General repairs & maintenance
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August 2021 by john metzger
Steve is a fair and honest mechanic. Have always received great service from steve and all the guys in his shop.
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May 2021 by Jim H.
Steve got our sons truck in at last minute. Fixed what it went in for and did extra work to fix other issues we were having. Was finished in with-in a couple days! Thank you!
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May 2021 by Phil S.
I brought my 2015 Jeep Wrangler in with a ticking noise thinking it was a lifter that all signs indicated. After looking at my Jeep it was decided it was a much cheaper repair of a rocker. I truelly appreciate your honesty and will full heartedly recomend and continue to use you as my car service.
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May 2021 by Judy Thompson
They have worked on many things and got them fixed very quickly and done right
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March 2021 by Nate Schaff
Action Auto Clinic made a appointment with me and took in my truck with a promised delivery. When i picked up my truck and the work wasn't complete they claimed to not have my "custom black tips" and would like to do the job all at once, which is totally understandable. The problem is they took the truck knowing they didn't have the tools to do the job same day and promised me a delivery time. Why schedule an appointment without the proper tools? They deleted their original comments on google reviews where they down talked other local businesses, openly lied, put words in my mouth, and kept changing their excuses of why it wasn't done. At the end of the day, they are unreliable, unprofessional, and lairs. They wasted my time and money, promised work that wasn't done regardless of any excuse they try to justify.Again, your guys did take the exhaust tip off for me, i did drive to Lundeens, and i did buy them a 12 pack to say thanks.You looked at my truck to see what was needed the 1st time, took it in knowing you didn't have the tools for the job, and let it sit in your parking lot all day with no intention of doing any work.I spent money on an Uber from St. Charles to Elmhurst, then back, left work early, and had to stay late the next day to make up the time based on promised work.I work with my phone taking and returning phone calls all day. No way would i tell Kevin i couldn't talk! Actually, i would have looked forward to it.You didn't charge me anything when i picked my truck up, because you didn't do anything to it ,there was nothing to charge me for! Also, when i picked it up it was closing time, not because i was "impatient"! Did you want to keep it another day and hope the tail pipes came in?!A simple phone call from you guys to work this all out is all that was needed, but i guess that's to much. No matter what we both go back and forth with, you took my truck in and didn't deliver on the work.I ended up taking it over to Gill's who did an excellent job! They called the night before to confirm my appointment, got it in the shop 1st thing, fixed everything from the hack job that was done, and installed my aftermarket exhaust that i wanted. Very professional guys over there and would recommend looking into them 1st
