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June 2024 by austesalk
Adrian went above and beyond for me at the store. He helped me upgrade to a new phone while provided such a wonderful customer experience. He was patient and cracked a few jokes during the whole process. Give this man a raise, he deserves it. Just a wholesome human being.
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April 2024 by CHERYL J. MIZAK
Adrian was absolutely awesome!!! What a guy and such a BIG help!!!! New customers were coming in and I told them I am almost finished and to sit down and have Adrian take care of them! They will not be sorry!!!
Adrain went over everything, had examples and talked a way we could truly understand. I absolutely left the store feeling so good and knowledgeable!!!! Best thing is I love my new iPhone!!!!!
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March 2024 by Chris Olson
I went to this store just before lunch with the intent to ask questions about my account and to upgrade 2 phones. The sales reps are at a disavantage because they do not have access to up to date information (Real Time) He got frusterated with me for looking at the screen and talking while he was seeking informations. I had a strong sence of a personality conflict, so I told him that I has to go to a different store and I left
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March 2024 by Kyleigh139
Came in the other day, needed a coupe of accessories, needless to say I got what I needed and they helped put on those pesky screen protectors!
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March 2024 by Nicole Wanda
I was told 4-5 different things over the phone about a certain promotion, and came into this store and Adrian was able to explain everything and thoroughly thank you so much I will recommend anyone to go to this store !
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March 2024 by Chris Olson ..
I went to this store just before lunch with the intent to ask questions about my account and to upgrade 2 phones. The sales reps are at a disavantage because they do not have access to up to date information (Real Time) He got frusterated with me for looking at the screen and talking while he was seeking informations. I had a strong sence of a personality conflict, so I told him that I has to go to a different store and I left
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February 2024 by Halina Mohuiddin
Staff was great!!!
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December 2023 by Jim Germanos
Very good service
Thank
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November 2023 by Alan Kane
John the manager was amazing! He was very thorough with my account and knowledgeable. I walked out with a new upgraded phone and my bill was discontinued about 10% a month. Will definitely be back A+ customer service!!
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November 2023 by Malory Ratcliff
Miranda helped me transfer my old phone from a different carrier to AT&T and the process was seamless. Miranda was professional, easy to communicate with and kind!
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November 2023 by Steve R.
i walked in the store on Saturday, October 28, 2023. The only worker was an old man, and he was occupied with a customer. That customer was confused about how her photos would be stored ... so it was a long conversation. The ATT employee did not acknowledge I was there, or tell me he would be right with me. I will never get a phone from a store again.
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October 2023 by Abdelhalim Zmiri
Seemless transfer of Galaxy S23 Ultra.Good advice on plans and features.
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September 2023 by Rowena Garlock
I had terrible experience with both St Charles locations. The one on Main Street tried to scare me into buying the ATT IPhone protection plan. He stated if something happens to the phone the minute I walk out the door, I would not be eligible for a replacement and I would have to pay the phone off before I could get a new one. Asked for Apple care. Was advices it is not offeredCalled the St Charles location as we got our previous iPhones from there. I was told they have never offered apple care and I must be confused! I got a survey regarding my visit and asked if I wanted a manager to call me back. That was Saturday. It will be one week tomorrow and no call back.
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July 2023 by Marcos Osorio
Good and fast service
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July 2023 by Artur Dobrolecki
took extra effort to convert prepaid.
