Carpets near St. Charles, IL

“Excellent customer service, product knowledge, and installation services from start to finish. Carlos guided us through the selection process while understanding our needs and wants. The installers Adam and Noah were on-time, meticulous, and courteous. Upgrading the flooring on all three levels while still living and working in the house was a huge undertaking. Family Flooring got it done on time and on budget. Family Flooring is one of the best contractor experiences I've had during the 23 years I've lived in this house.”

“Mike gave me good advice when picking out the color of carpeting on our stairs. The installers were very good and even came early! They were very professional and went right to work as soon as they got here. Mike answered my questions about the carpet. He made the process very easy. I would definitely use him again. I would highly recommend Mike and the Carpet Shop.”

“Jaime and his son do excellent work. They replaced all the carpet in my house, fixed carpet in my basement, and last year replaced a bedroom carpet. With the whole house carpet I had to go into the hospital. They helped move furniture to get the job done. I'm not sure how it would have happened without their help. They didn't complain or charge extra they just jumped in to help me. If you are over the big box stores I would recommend checking out his showroom and wouldn't hesitate recommending him to anyone. He's a good guy with fair prices. We had no issues with him the several times we've worked with him. Oh and one more thing, he did an awesome job on the steps rolling the carpet around the edges to make it look very neat and tidy!”

“Nice place! You can find what you are looking for. We ordered the carpets, but unfortunately, we need to wait 3 weeks to get them. I am a little disappointed. I need to change the carpets ASAP (we move to a new place).”

“Best decision I made for carpeting and flooring was to hire Universal Carpet in South Elgin. Larry Menz was understanding to my needs and cost constraints. I started my inquiring in April and finished installation the end of August, mostly due to my feet dragging. The estimate and products we chose were right in my price range and for what I wanted in my home. The installers, Sergio and Efrain were true craftsmen when it came to the install
. If they had questions, they would ask me, always cleaned up, they were always carefully with the product and the surroundings inside my home. Dawn in the office was a great help in scheduling and answering any questions I had. Overall, I had a great experience and would recommend Universal Carpet for all your flooring needs.”