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August 2024 by Omar D.
I recently hired Concrete Hero for a stair lifting project, and unfortunately, the final quality of the work did not meet my expectations. During the inspection process, it was not clearly communicated that the end result would not be a nicely finished product. I expected a smooth, straight finish for the stairs, but this was not achieved. The lack of transparency and proper communication about the potential outcome during the estimation and inspection phases was disappointing. I believe it should have been pointed out that the final product might not meet the standard of a nicely finished staircase. This oversight has left me dissatisfied with the overall experience. Had I known about the potential quality issues, I would not have hired them. Additionally, the response from Concrete Hero was disappointing. They did waive my credit card fee, but that did not make up for the poor communication and subpar final product. Waste of $1,300.
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June 2024 by Scott J.
I called Concrete Hero for a quote and they followed through and provided the quote. The estimator said it would be an easy job and that I would need to remove some boards from my deck in which I agreed upon. I have a deck that is not attached to the concrete in anyway other than hand rail all the way around the concrete. I accepted the quote with the conditions and the pricing with no complaints. I called the first week to make sure they reviewed my email because I received no reply and they said they received it and that someone would be calling me for the day to perform the work. Second week goes by, again, no phone call. The 3rd week I called again and was told the same thing again. At the end of the 3rd week I call again to be told they could not do the work now. I am retired and was an estimator for a very large HVAC company for many years. I have seen companies like Concrete Hero before that scam people and believe this is another one. Please do not trust or allow these people on your property. Contractors like Concrete Hero make excuses not solutions. A good contractor would follow through with a quote. On a side note, a former employee has also spoke up on their shadyness as a contractor. Hopefully we can shutdown contractors like this so no one else has to experience what I have been through.
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June 2024 by Faith F.
Beautiful work. The gentlemen who did the repair were professional and friendly. I love the finished product. Thank you for the wonderful job.
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June 2024 by Pat M.
Concrete Hero did a great job on raising our driveway and repairing a significant crack. They were quick to come out with an estimate and pricing was so much less than doing a whole concrete repair. They got us scheduled very quickly and did an amazing job. Highly recommend them to anyone needing driveway lifting and/or repair.
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June 2024 by Jeff N.
Good job lifting a corner of our garage. They filled the crack and it looks as good as new. The only down side is just like every great company they are very busy and hard to get scheduled
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April 2024 by Thomas Budlong
Excellent company and people to deal with! Did a fantastic job, quickly and with no issues whatsoever.
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April 2024 by Larry Gillie
Unbelievable. My driveway of the house I just purchased was a disaster and I thought replace was my only option. Before you consider replacing any sunken concrete you got to give these guys a call. The cost difference is WILD and they do an amazing job.
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April 2024 by Linda Fritz
Top notch in every way. The work was performed as quoted with great attention to detail. I highly recommend Concrete Hero!
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April 2024 by Jennifer Hains
We had a very tall front step (almost 12 inches!) because the first couple walkway segments had sunken down so much. Concrete Hero fixed this with polyjacking and now, a month later, it still looks and feels brand new. No more pooling water, and it makes a nice, gentle slope to meet the rest of the walkway.They also fixed the driveway, which had a big bump when entering the garage. Now both large driveway segments are level with the garage.The holes they drill in the concrete to raise it were advertised as being the size of a penny, and they are actually a bit larger than a quarter when I look at the filled holes, but they match pretty well, and no one would even notice them if they weren’t looking for them.Their price was good compared to another place I got a quote from, the work was done without issue, and the results look great to me! I’m very happy to recommend Concrete Hero!Before and after pic of the walkway are attached, as are after pics of the driveway.
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March 2024 by Tara Kristoff
We had Concrete Hero raise our front walkway, driveway, and sidewalk way. They did an amazing job!!!!Peter and his team are amazing professionals from the first call to the end of the job. They definitely have repeat customers in us!!Their tag line is 'Let us be your hero' and they were truly ours!!Thank you Peter and team!!
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March 2024 by Bruce Eiseman
WOW!! What A Great Job. Our driveway had sunken quite a bit over the years to where we had to really give our cars extra gas to get over the lip between the garage floor and driveway going into the garage. It’s now all one level and looks like a new driveway. Next Project is getting the driveway power washed and it will look like New.
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March 2024 by Andrea Burton
I used Concrete Hero to raise my driveway and two walkways and I am very happy with how everything turned out. Todd and Pete were great to work with! After the work was done, we had an issue where our dog walked through some of the sealant that wasn't dry yet and Pete scheduled a team to come out and fix it sooner than expected!
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March 2024 by Linda Enzbigilis
You guys did a wonderful job! WHAT A DIFFERENCE! From start to finish this process was a breeze and we could not be happier...thank you!
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March 2024 by Rob Peters
Exciting to repair so professionally a driveway that was going to be needing replacement instead of repair and the crew was marvelous in their work.
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March 2024 by Rene Rodonis
Concrete Hero you live up to your name! It was refreshing to call your office and get such excellent, courteous service. Todd came out and gave me an estimate and really spent time explaining what needed to be done. Your guys were so polite and did an amazing job! Thank you so much for such wonderful customer service. I will definitely recommend you to my friends and family!
