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November 2023 by Rose Vivirito
I wouldn’t go anywhere else for a detailing, hand wash and wax for my car .I’ m never disappointed with the service and quality!
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November 2023 by Erica Davis
Super disappointed this time. Previous visits were excellent. In the MIDDLE of the service, a woman popped her head in and told me that in order to do a thorough job of vacuuming the interior, the price was going from the quoted $60 to $75. This is not an ethical business practice. When you quote any sort of work/service, the quote should the maximum a customer can expect to pay. Since this visit was to prepare for a possible sale or trade-in, I wasn't left with much choice than to make sure it is as clean as possible, so I told them to proceed. And I usually tip, but this time they got their tip in extra, unplanned charges. (paragraph)When I made the appointment, I specified the type of vehicle, so there should not have been any surprises there. If there's a price range, they need to let the customer know that. Or, if they need to see the vehicle to confirm the price, that's ok too. But telling the customer once the cleaning is already in progress is NOT OK. (paragraph)Do better, El Diamante. This is a great way to run a business into the ground.Services: Vacuuming
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October 2023 by Robert Bruno
Excellent place for a great car wash.
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August 2023 by rich ex
This place deserves 0 stars. Dropped off my vehicle for a detail to end up taking my vehicle home to find damage to the dash. Went back to tell manage it about it. When I spoke with the woman in charge she started talking to one of the guys who worked on it. Asked them in Spanish what happened his response was he didn’t know anything. They went back and forth about was he did to the vehicle for her to turn and tell me the damage wasn’t caused by them. Furthermore that she was the one who worked on it and that if they did do it they would have called me right away. Unfortunately for her I understand Spanish and for her to say she worked on the car when she clearly was asking the other worker what he did. When I told her that I understand stuff happens and all I wanted was the damage to be repaired. She replied with they weren’t going to do anything about it. She then called my girlfriend who the one that set up the detail to give her there attorneys info. What kind of business tell a client of over 5 years to contact their lawyer. Guess good honest business owner are hard to find.Service: Auto detailing
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August 2023 by Rich E.
This place deserves 0 stars. Dropped off my vehicle for a detail to end up taking my vehicle home to find damage to the dash. Went back to tell manage it about it. When I spoke with the woman in charge she started talking to one of the guys who worked on it. Asked them in Spanish what happened his response was he didn't know anything. They went back and forth about was he did to the vehicle for her to turn and tell me the damage wasn't caused by them. Furthermore that she was the one who worked on it and that if they did do it they would have called me right away. Unfortunately for her I understand Spanish and for her to say she worked on the car when she clearly was asking the other worker what he did. When I told her that I understand stuff happens and all I wanted was the damage to be repaired. She replied with they weren't going to do anything about it. She then called my girlfriend who the one that set up the detail to give her there attorneys info. What kind of business tell a client of over 5 years to contact their lawyer. Guess good honest business owner are hard to find.
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August 2023 by Elise Parkison
I just bought my car and I left a watermelon in the back seat by accident. It exploded and was in there for days. It smelled so bad, I wanted to trade my car in. Alejandra and her team did such an amazing job. My car honestly honestly looked nicer than when I bought it and smells phenomenal! It really smelled like sour fish after the watermelon fiasco.Services: Auto detailing
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August 2023 by DREZ CHAVEZ
Very friendly, great prices and car turned out amazingServices: Scratch removal
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July 2023 by William Pappas
100% worth the wait they did such a great job on my car thank you guys for getting me in so quick!
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June 2023 by Tyler Olson
The short and simple version is that they lied on multiple accounts and damaged 2 spots on my GFs car (which they claimed were already there). Incredibly poor customer service, scheduling and general communication.The longer story is that I scheduled an appt for 2 cars ~1 1/2 months in advance for 10 AM and was told they would both be done by mid-afternoon. Fast forward to day of and we get there a few mins before 10 (only 3 cars in line and 2-3 cars pulled into the shop). Finally find someone and when I mention we are there for a 2 car interior detail appt the lady looks confused and spends a few mins talking to some other people. It turns out they forgot to include my GFs car on the daily schedule. They say they can get both in but offer no estimated time. So we leave and go walk around for a few hours/have lunch and then come back around 3, which has been the time they have finished my car the previous half dozen times I've been there. Both cars have been pressure washed but have had nothing else done to them. A lady comes up and says they wont be ready until around 5-6, despite closing at 5. So we say alright (we should have just paid for a basic wash and left) and go back to the park to hang out some more in the near 90 degree weather. I walk by around 5 to look and they have done some work to mine but nothing to my GFs. Finally at 6 we come back and mine is done (great job on mine; same as I've had before so kudos to their interior detailers). However, my GFs car looks the same as it did at 2. We also noticed a mark on the driver's door and a large chipped paint area near the gas tank that were not there previously. After talking about it with the lady standing there (who kept claiming it was already there and looked like someone had tried to touch it up or something...), my GF finally had to leave in my car because of how upset she was getting. We also had to get ready and drive the roughly 3 1/2 hours to Champaign after this for a family event the next day. I ended up being there until 640 waiting for them to quickly finish the car and had to drive away at the end with wet seats because 9 1/2 hours wasn't enough time to detail a small Toyota. I also had another man (who was incredibly rude) and the owner both deny any wrong doing on their part for the paint, claim that they didn't put my GFs car at the end of the list (which they did) and they had no response for their lack of a call or reasonable updates throughout the day. I was so incredibly disappointed and frustrated that this place which had previously treated me so well, would damage our vehicle and lie repeatedly about it and other things and offered no recourse.They made it very clear that they only care about your money and I will make sure they never get another dime from me. I would honestly give 0 stars for how they handled things and how we were treated. Take your business elsewhere if you don't want to play roulette with your car because you'll eventually lose like i did.Services: Auto detailing
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June 2023 by Claudio Chavez
They carefully hand-wash every part of your car. Recommend.
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June 2023 by Cheryl S.
They did a another great detail job on my Jeep! I will definitely use them again and will recommend to all.
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June 2023 by Sherry Steier
Thank you for the excellent work on my SUV! I will return for regular washes. And before 1 year, promise ?Service: Auto detailing
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May 2023 by Udoka Young
They did a nice job on my car.
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March 2023 by Nathan Beardsley
They put multiple dents in my car and threatened to sue our family because we didn’t take before photos. don’t make the mistake of using them, many other people have had the same experienceService: Auto detailing
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March 2023 by Alin Garcia
Best car wash in the Chicago area.Always a great job.
