Excel Automotive Repair is a local, veteran-owned auto repair shop in St. Charles, Illinois, dedicated to raising industry standards. Customers consistently report exceptional, phenomenal, and outstanding customer service in a clean, comfortable, and well-kept environment. The shop is widely described as honest, reliable, fast, courteous, friendly, thorough, patient, and polite, with an attention to detail that is second to none. The team is known for being communicative, providing quick and accurate diagnoses, and completing repairs in a timely manner. Many reviews highlight how the shop had vehicles ready in 24 hours or a few days, far faster than other shops estimated. Their knowledge, fairness, and great pricing are emphasized, with rates substantially less than dealerships for the same services. Mechanics are focused on resolving problems, working patiently and without judgment to exhaust all potential issues. The business owner is noted as one of the kindest and most forthcoming, making customers feel immediately comfortable, welcomed, and heard. The shop fosters a sense of community and integrity. Excel Automotive Repair services the St. Charles area and many surrounding cities. Satisfied customers are emphatic in their recommendations, stating this will be the only place they take their vehicles and that choosing Excel is a decision you won’t regret.
We have brought in three of our family cars at various and multiple times; Most recently today our daughter’s car. Excel Automotive is fast and efficient with diagnosis as well as the repairs. The team members including owner are always honest and pleasant to work with.
April 2024
I love these guys. Very trustworthy, professional and affordable. Highly recommended!
February 2024
We've been going to Excel for many years. They do such a great job!
