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October 2024 by Nick asadov
when i contact st charles ford lady is rude and techs maybe not professional had issue with transmission multiple times didnt able to fix it and problem is with girl over counter is very very rude truck has bumper to bumper warranty and its baeing sitting already 2 weeks and loaners didnt been provided lady
sad u guys dont have beacuse u guys poor dealership that cant take customer
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March 2024 by Melissa Moore
The guys in parts is real friendly
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March 2024 by JT
Great job Julia, Joe and the entire St Charles team. I was greeted at the door, and helped consistently throughout my stay. Even though I didn't get his name, someone was on there way to do a task with papers in hand. They stopped and showed me how to make a cup of coffee on their new machine as if I was their personal customer. Just outstanding!
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July 2023 by T.C. Services
The only service center I’ll let touch my truck. These guys are amazing. Steve at the service center is your man to see.
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April 2023 by Michael Mortensen
New service manager is stepping up Hawk Ford Commercial Truck service capabilities
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April 2023 by Bob McMurray
David takes good care of customers.
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April 2023 by Tom Pincuspy
Definitely do not recommend.
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August 2022 by Katelyn S. Bolds
Order parts through here often for our F150, F250 diesel, and Ford Ranger. Great service and good hours for pickup.
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July 2022 by Luis Santiago
Went to pick up some parts for a medium duty truck counterman was very helpful on a redesign part that wouldn't work out. Thanks for trying trying to find me an NOS part.
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April 2022 by Kenneth Quindel JR
If you own older 7.3 or 5.9 ford's ask for Dan. This man knows his product. I can't say how many times Dan has gone up and above to find the parts for my 95 f800 or 99 f250. Trucks I plan on not parting with for many more years to come. Talk to Dan he's a great asset to parts desk and Hawks lucky to have him.
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February 2022 by Tony Rivera
Easy to shop Great service Very straightforward
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February 2022 by Emily ross
John in parts was a great help
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February 2022 by Bionic Zee
I had my car towed to Hawk Ford in St. Charles. Nico lied to me about what I needed done. Got a much better price elsewhere and charged me $100 because he "looked under the hood". Never again!
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January 2022 by Chris Williams
went in a year ago. staff were friendly service A1 the sales men were more than sales men they were HONEST. Not afraid to smile Crack a joke give you info up front. Me and my family are enjoying our vehicle. And if I'm going to purchase a vehicle it's going to be with Hawk Ford!
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November 2021 by Nancy Sails
Horrible experience waste of time to sales personnel are lazy.
