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April 2024 by ANDRES RAMIREZ
Bought an airplane online $259 the regular price was 299, when I went to pick up I added a charger and Battery (around $48) and they wanted to charge me $389, the person that helped me at the store was rude, another person told him to check the price because the airplane was on special, he did not in a very happy way and honored the price. Next time I'll go to another location where they have more friendly people
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April 2024 by Dirk Schumann
Great customer service! Donnie had some really expert advice. Thanks Donnie!
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March 2024 by Rojas Colon
very good people and they take care of me very well.
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January 2024 by J Dee
Very helpful staff. Price in store was cheaper than I found online but even if it was not, you are supporting a local business who specializes in all sorts of hobby cars and models....there are not many stores like this left.
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January 2024 by Ella Hernandez (Ellastrations)
We decided to stop at this fun store called HobbyTown. I was intrigued when I saw the word “Gundam” and “Models” however as soon as you enter their store you get transported to another world.They have so much cool toys, gadgets, kits, and treasure galore. You definitely have to walk up and down the aisles more than once if your picking just one thing because it’s so hard to choose just one thing ? From ✈️ planes, boats, RC model cars, LEGO kits, sticker books and even a Pit Room to work on your cars/models! ? You for sure need to come inside to check it out.We found out that they recently moved here from their St Charles location 3 months ago. So no wonder this place seemed new to me since I had the kidney donation surgery 4 months ago. Something changed when we were driving down this parking lot and this HobbyTown was the new shiny thing.Overall it was a great Christmas ? Eve shopping ?️ experience and hope you will step inside and take a gander at their products, talk to their awesome staff and gorgeous ? Gundam Art Mural. ? ??
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December 2023 by Roberto Brassreyes
Love it! Worksrs are very nice and helpful, and called a couple times, very patient and nice! I got my Rc car fixed as well, forgot Amazon or eBay, get your stuff here! Awesome place
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December 2023 by Charlie knoll
Super friendly and helpful. I'm a novice just getting into this stuff and they were every bit as helpful for me as they were with the other customers that actually knew what they were doing.
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November 2023 by Richard Mezyk
HobbyTown Batavia is awesome! Jeremy (Owner) really went the extra effort for us. I just went through foot surgery and am unable to drive. He had one of his employees drive out to my house in Crystal Lake and deliver the car so that I can have it in time for my sons birthday. He has a customer for life.
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October 2023 by Dennis Hood
Great stop for a variety of hobbies and collectors items with a decent size RC area. Plenty of models, rc cars, craft supplies and Mega Marbles. Staff is attentive, informative, friendly and professional. Plenty of parking.
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October 2023 by Rob Murphy
Hadn't seen the impressive indoor track and selection of RC at this location. Went there for plastic kits and wasn't disappointed. Nice selection of kits, tools, paints, etc. Friendly staff.
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September 2023 by Yurs Truly
the past week is the last day of the year of every two weeks outdoor track..
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August 2023 by JohnnyReb 154
First off, I've been going to this hobbytown for years. I'm all about supporting local shops. I've purchased tons of stuff from this shop. They usually have a good selection of not only RC stuff but models, etc. Went in there this past Friday (Aug. 4th, 2023) and felt very unwelcomed. I don't know if it was the time of day (3pm-ish) or what but I was in there with my son. Nobody said hello to us. We walked around for a bit and went over to their used RC cars. They had a couple of drift cars for a pretty good price so we decided to scoop one up, among a few other things. Get back home, throw a battery in it and I have zero steering. Now, I'm no idiot and I understand when you buy something used, especially a RC car, there might be things you need to replace. No big deal. My problem is I wish someone at the counter, there were 3 employees there at the time could've said something. Like, hey, you might need a new servo for that. Instead nothing. Pretty ridiculous that instead a rtr I now have a project car. I'll get it fixed, just wish someone would've said something when I was up at the counter buying it.
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August 2023 by Mar M
Helpful and knowledgable. Was able to get all my parts for all my cars and order what wasn't in stock.
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August 2023 by Joe Schmidt
The guys were very knowledgeable and fair pricing. This place makes me feel like a kid again.
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July 2023 by christian dailey
Yea the owner lady is not a good woman or in fact a person she lost 15 loyal customers from midwest il. I will never be going back. That stores going down hill.