Mercedes-Benz of St. Charles provides a smooth and stress-free car buying experience with a professional and honest approach. Staff members are extremely knowledgeable, helpful, and patient, going above and beyond for customers. The team is organized and makes the process quick, from test drives to financing. The dealership also offers excellent service for repairs and maintenance, with extremely knowledgeable and honest mechanics who provide clear explanations. The overall customer experience is highly recommended, with staff showing genuine care and making the process enjoyable, even for families with young children.
Wow! Mark, in Mercedes Service, Thank You! Also your support crew, so helpful, kind and professional! I drove an extra 40 minutes for this service crew and it was worth it! I will most definitely be sure and schedule at this location for all my future needs! Again, thank you - amazing service!
October 2025
Taylor Was extremely knowledgeable and extremely helpful? He was patient with us and all of our questions. He went above and beyond. His passion for MB shines through. He seems to genuinely care about customer experience. Highly recommend him for concierge services.
August 2025
Talked to Emal, and even though he was very busy was patient enough to entertain my call. Thank you and god bless!
