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June 2025 by John O
Impossible to donate as the drive up is always closed. I explicitly drive out of my way to donate to the Salvation Army and not Goodwill, but after the fourth time in a row during business hours that this has happened and I am finally giving up and will take any future donations to Goodwill.
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June 2025 by elliot krippelz
Was left unattended by the jewelry counter for 10 minutes waiting for an employee to help me and my friend out. Unidentified worker standing by door makes rude comment “if you need help you should ask instead of standing there” then when left the store manager hears a comment that I left about her being quite rude and bans us / threatening to call the police on us. Never shopping here again.
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January 2025 by Wanda Faye
Drop-off was smooth & easy; the store, a youngman, was kind & patient. Thank you.
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January 2025 by Mo Gannon
I am rating 3 stars because this is the second time we came to donate and the lane was closed by 5 PM when posted hours are until 7 PM.
We like to shop here and have had decent experiences. Things have had things rung up wrong (color ticket percent off is ignored), or missing when we get home.
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December 2024 by Danielle Cozzola
Quality Salvation Army thrift store. Very organized, helpful staff, great book selection, lots of clothing to see. I'd return again!
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November 2024 by Caryn K
The prices at the St. Charles location are ridiculously high. This causes items to sit until 50% off and by that time they are broken. The Montgomery location prices their items to sell and are much more reasonable. Please remember you get your items for free. Do better.
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October 2024 by Adrian Florian
I went to donate some stuff to help other the Hispanic guy is so rude and nonprofessional person very rude and no 👎 sense rude and he scream at you.I love to donate because we try to help others he is at the receiving he even throw my donations like garbage I hope some hire different person that have good sense for people the want to help others.I love to donate good stuff but for people.But people like him I don’t know I hope some professional people read this post and do something about it.
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August 2024 by J Roe
Website shows donation accepted for posted store hours. Loaded up vehicle, drove across town and the drive-up donation center was blocked and closed with several signs kinda threatening you about “Dumping is Illegal.” I tried calling the store. Only number listed is an 800 number which throws you into continuous loop of “scheduling a pick-up.” I prefer Goodwill anyway, just this place was closed. Saved your efforts and avoid Salvation Army. 0 stars.
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July 2024 by Jorge Ochoa
Wack prices for older used clothes! Pricers are out of touch for this being a nonprofit business.
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July 2024 by Ruth Walker
It’s the 2nd time that I was yelled at when dropping off a donation. You might want to train your staff to be polite to donors. There was no reason for him to bark at me. I will probably stick to Goodwill. Always polite and thank me.
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April 2024 by matt west
Awesome selection! Alot of cool things you wouldn't expect to find there.
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April 2024 by Ryan S.
Priced very expensive. Dirty and smelled like something is burning. VERY long lines to check out. We ended up putting back our items because we didn’t want to wait 20 minutes in line. When dropping off donations, the man acted like we were a bother. He didn’t even da anything just grunted at me when I tried to hand him donations.
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February 2024 by Aliyza Amanullah
Jackie the manager is the best. Also this store has great selection. Great clothes great furniture and great employees, Jackie really helped us out and treated us very nicely. Definitely recommend going there!
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February 2024 by Mark Titone
Everything in this is good customer service and manager Jackie are very easy to talk with thanks Jackie ?
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February 2024 by Deborah
This store has a large array of clothing which is great for men and women, and the pricing is very good. The manager Jackie is nice, approachable, and down to earth. They also have furniture.
