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June 2024 by Mikael Krukoff
Talked me out of a sale didn’t listen to what I was saying. Won’t be returning sadly. Was expecting a bit more than a local
Home Depot would have told me.
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April 2024 by Becky K.
The staff used to be so friendly! Current staff doesn't help whatsoever and they act like they are inconvenienced if you ask for help. Definitely go to the South Elgin, they are much more helpful.
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September 2023 by William Solomon
The store manager, (I believe his name was Nick). He was spot on with his advice...very efficient, no-nonsense, and very personable. You have a winner there!
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July 2023 by Heather Swanson
This review is partly on me for my ignorance but, if someone gives you a bucket and asks to match the paint, please, please, PLEASE, actually try to match it. Give the customer a comparison. I gave them a bucket of paint and asked if they could match it. They took the bucket but instead of me watching and making sure they actually did, I trusted them and went and got other things I needed. The employee just handed me the can and didn't say anything to me. So I trusted them.I had to do some touch ups as we are moving and selling our house. Our realtor said they could've pulled out due to the paint not matching. If we hadn't went to a different Shermin Williams and asked what happened, who knows what would have happened. The other Shermin, actually matched it and gave a comparison. Even the sticker was different. So we're thinking this one did NOT match the paint and just looked up the name. But I don't know.Long story short, PLEASE make sure it's actually matched and give a comparison. Otherwise, staff was friendly.
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May 2023 by Tom Duncan
Great knowledgeable people friendly easy to talk to..
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April 2023 by Teresa Clarke
Excellent service. Kind and helpful!
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February 2023 by Robert Leon
Everyone is friendly and they have great selection and prices. I just like the atmosphere in there more than other similar home improvement stores.
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February 2023 by Jennifer Zuri
Great service, great product
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October 2022 by Adam Flikkema
Excellent products and service as always!
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October 2022 by David “Dave” Walters
You just painted your entire house a year ago and need to touch up? Sorry you’ll have to repaint the entire thing because we don’t offer that paint and can’t match that color.Been almost two years now and other manufacturers are not having trouble.
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August 2022 by Adam Sherman
The flower area is one of the best of the big box stores, check out there clearance section in the back of the flower shop
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August 2022 by Bill & Melanie Anthony
Great product, Great Staff as they took the time to talk to me.
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July 2022 by Lisa Hansen
Always helpful
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May 2022 by David Walters
You just painted your entire house a year ago and need to touch up? Sorry you’ll have to repaint the entire thing because we don’t offer that paint and can’t match that color.Been almost two years now and other manufacturers are not having trouble.
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May 2022 by Darla Mumford
Outstanding service, very helpful staff.
