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December 2023 by Evelyn A
Very nice lady helped me today around 10ish this morning. She helped me with a few questions about mailing Christmas cards.
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July 2023 by Sean Zheyuan Tang
Patrick is always the gentleman that’s there for when I go in. He is kind, friendly, and always gets what I need done in a speedy and careful manner. Thank you Patrick!
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April 2023 by Victoria Fairbanks
The woman at the counter was the kindest.
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April 2022 by Ann Rollins
Quick in and out kinda place
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February 2022 by Autumn H
The people that work here are always extremely rude. Don’t even think of coming in within 5 minutes of 1pm because they have to take their lunch break at 1pm and they have no problem telling you that they cannot help you because they close at 1pm for lunch. Horrible service.
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December 2021 by Madeline Macino
Recently I was expecting a package from USPS. I received a notification that my package was "delivered to mailbox". However, when I checked my mail...no package! Not a huge surprise since I've had this exact experience many times. I called the St. Charles post office and spoke to Sherri. She was extremely offended by the situation. She was rude and unprofessional. Her tone was sarcastic and irritated. She is the perfect example of someone who should NOT work with people! I feel sorry for the people working beside her everyday! It took her 3 days to follow-up with me and she was just as rude, unprofessional and sarcastic as the first time! I called and spoke to a manager Lorenzo about the situation, he was professional and courteous, he followed up the same day and helped find my package. Thanks Lorenzo for your help!!!
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November 2021 by Mike Guetzlaff
Try to mail a bubble envelope that fits thru the first class template but they still always charge as a first class package. When I asked for first class envelope postage was today it won't go. Put enough first class package on it at the self help, droped it in the drop box and was delivered.
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March 2021 by Katie Thomson
Always courteous!!
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December 2020 by r c
Signs everywhere say open at 9am. Lobby is open, lights are on. 3 people in line waiting(9:50a)for teller to open her gate. We hear her talking.. Next thing you know she turns of the lobby light's. I guess she doesn't want to work
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December 2020 by Roland Snelting
Very clean
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October 2020 by BIG-O
Today is OCTOBER 1ST...i just received my kohls sale paper...coupons and sales EXPIRED...The sale ran from September 17-27th...whats going on?????? Can't count on THIS post office!
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June 2020 by Lindsay Cooper
Sorry but these people are cowards. Every other post office is still serving the public but this one is letting a machine do their work. No one there if you have problems with the self service machine, no number to call for help. If you can’t figure out the machine then I guess your mail just doesn’t get out on time! I will never go here again!
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August 2019 by Manny Ramirez
I love this post office, I am here almost every day. The people that work here are great and very helpful
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March 2019 by Jill Tholl
Rude employees. Didn't even give me an idea to where the nearest open office was.
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February 2019 by Felicia A
Let's just say I now see why the Post Office has had over a decade of financial loss. From getting no mail all week to my mailbox stuffed on Saturdays for 4 yrs straight (Sheila was the worst!) to receiving neighbors mail over and over again, to having our mailbox lid open for our mail to get soaked, to the office staff (rachel) being unable to hold or forward my mail for two months now. 6 calls and two visits to no avail. I am so glad I moved out of this town!
