“Took my senior cat in for his annual check up. Good experience start to finish: front desk, vet tech, and doctor were all good. Been going to AH for years. Reliable, caring, fair.”
“Dr Cook and his entire staff are amazing. Unfortunately all 3 of our dogs needed tightrope surgery. The last one being just a couple of days ago. They are all very caring and so helpful.”
“Could not have possibly had a better experience with Dr. Cook and his team. My five year old cat Pesto was having some serious health issues and needed an endoscopy. I was so lost with where to take her and am so glad I landed here. Not only was the price extremely fair for the procedure, but they were able to get Pesto in within a week.
After weeks of going to various clinics and receiving many veterinary opinions (several of which did not make much sense), Dr. Cook was the first vet who I felt was giving me sound, logical theories about what was going on with Pesto without trying to grab extra money. After biopsies, we found out that Pesto has IBD and she has been responding exceptionally well to a dietary change ever since.
I am so grateful for the care that Dr. Cook and his team provided - they were very thorough and they were all soooo sweet to my girl. She is generally not on her best behavior at the vet but this staff made her feel very at ease. I cannot say enough positive things about my experience. Thank you guys SO much!”
“Everyone at loyal companions from the doctors to the staff are truly amazing people. They cared for our dog through his entire life and we truly appreciate all their knowledge, professionalism, and compassion through it all. Having a pet is a journey to say the least and we so appreciate being able to share it with such caring people. Thanks you Loyal Companions for years of exceptional care.”
“Cannot say enough about the wonderful, caring staff and doctors at Gateway! VERY dedicated to helping your pet like it's their own. Old fashioned respect for you and your pets, very good communication and follow through whenever you need anything. They have really gone above and beyond for my sweet boy, currently a cancer patient. Many calls to my home after hours by his vet, the practice owner, working tirelessly to make sure we had the best plan of action - and many hours of research and communication with other specialists on my pets behalf. You will feel like your dog or other pet is the only one they see. Amazing front desk staff as well , just really good people who care.”
“We had a traumatic experience finding a dead cat that had been attacked by someone's dog, and called all over the place late at night trying to find someone who could help us. After no luck with public services, we finally found Emergency Veterinary Services.
They were incredibly kind, compassionate, and handled finding the owners and taking care of the situation. Extremely grateful for them, and we'll keep them in mind when our own cats have late night emergencies.”
“We live in Sycamore & are more than willing to make the drive to St Charles to see our vet at St Charles Veterinary Clinic. We usually see Dr Vogel. She wasn't able to slip Pepper into her schedule so we saw Dr Amy & She's delightful! We've never had a bad experience there & we've never been disappointed in any way!
My dogs & cats always get excellent care!”
“I want to just gush over the staff at the animal hospital. My daughter just moved back here and was without a vet. Her cat became gravely ill. She unfortunately had to go on a trip during figuring out what was wrong with our well loved cat! Dr Scott and staff keep us informed and our cat comfortable till our daughter made it home and she was able to make the very hard choice of letting her go peacefully! We can't thank them enough for the help and compassion during a very difficult time!”
“As my dog stretches her legs I decided to should come to write a good review for the ACL surgery she had here (Gracie Gonzales) 5 years ago. The recovery was hard but WOW we haven't had any issues with her leg over the last 5 years. She tore her ACL as an injury, so the other leg compensated the weight well during recovery, it wasn't degenerated with age or anything. She's 16 years old now and the surgery 5 years ago was well worth it.”
“I visited the St. Charles Veterinary Clinic for the first time about two months ago. I took my cat in to get her yearly vaccinations, and get checked out because she had been having some blood in her stool. All of the staff were helpful and friendly. I forget the name of the veterinarian that treated my cat, but he was incredibly kind and the medication he prescribed healed my cat promptly! I also thought everything was quite affordable and fairly priced. You can tell they truly care about your pets! My cat and I will be coming here from now on!”
“I have to keep this short before I start bawling again but wanted to give a huge recommendation for this place as an ER because a few days ago my husband and I had that nightmare, the one every single person reading this dreads, when one of our beloved cats died very suddenly, as in one minute the cat who had not been sick at all was playing and fine and the next he'd frozen up into some kind of siezure and stopped breathing in a matter of seconds. Terrified and in shock I googled ER vet near me and thank God I got this place, calling them while running to the car with our cat. We lost him, yes, to an apparent heart attack, but the kindness and care and steadfast feeling this clinic gave us when we needed it most has won them our loyalty and I'm grateful to everyone on staff that night for taking care of us, and of Captain Larry.”
“I have to keep this short before I start bawling again but wanted to give a huge recommendation for this place as an ER because a few days ago my husband and I had that nightmare, the one every single person reading this dreads, when one of our beloved cats died very suddenly, as in one minute the cat who had not been sick at all was playing and fine and the next he'd frozen up into some kind of siezure and stopped breathing in a matter of seconds. Terrified and in shock I googled ER vet near me and thank God I got this place, calling them while running to the car with our cat. We lost him, yes, to an apparent heart attack, but the kindness and care and steadfast feeling this clinic gave us when we needed it most has won them our loyalty and I'm grateful to everyone on staff that night for taking care of us, and of Captain Larry.”
“I have to keep this short before I start bawling again but wanted to give a huge recommendation for this place as an ER because a few days ago my husband and I had that nightmare, the one every single person reading this dreads, when one of our beloved cats died very suddenly, as in one minute the cat who had not been sick at all was playing and fine and the next he'd frozen up into some kind of siezure and stopped breathing in a matter of seconds. Terrified and in shock I googled ER vet near me and thank God I got this place, calling them while running to the car with our cat. We lost him, yes, to an apparent heart attack, but the kindness and care and steadfast feeling this clinic gave us when we needed it most has won them our loyalty and I'm grateful to everyone on staff that night for taking care of us, and of Captain Larry.”
“Gateway is the BEST. Dr Nickel was wildly supportive as we figure out and adjusted to a diabetes diagnosis with our dog, making sure to give encouragement which is exactly what we needed in unknown territory. Dr Sidney Klepitsch calmly and reassuringly guided us through a cancerous lump and surgery with our other dog. She also ended up helping us when our diabetic dog had a vaccine reaction, calling every day and saving appointment times for him daily until he was better (quickly thanks to her help)! Dr Hooper solved a skin issue with an emailed picture when it was late in the day and we weren’t going to be able to get in same day. We’ve had almost all of the other doctors too for regular check ups and have never had a bad experience. They ALWAYS go above and beyond. The vet techs are so kind and caring and the ladies at the front desk are incredible and communicative!”