-
April 2024 by Jamie Garrett
Best storage facility in the area!! Facility is always clean and customer service reaches out in a timely fashion. They have the best price in town and believe me…I checked! The fact that they have a secure fence and gate puts our mind at ease. I’m super glad we found this gem of a storage facility!
-
April 2024 by Shayna Golden
I personally really like this storage company. The site is always very clean and you can tell they clean regularly. One key feature that I really love is that they are one of the only companies in the area that has a secure fence and gate. I highly recommend them as I have never had a problem with them or the units.
-
April 2024 by Breanna Monke
When I first started renting my unit It was under a different buisness and I was paying 45$. There was ALWAYS a lady on site during business hours. She was always available for questions or concerns in person OR when you called. Since it has been bought out my price has increased to 86$, for the exact same unit. The only difference now is there is NEVER anyone on site, and it's impossible to get ahold of anyone. You have to leave a message then you'll eventually get a call from someone in a completely different state. My original review stated that I was not informed of the price changes. I found out my address was not updated in their system. This way my fault, so I have edited my review to reflect that. In addition to the reply the supervisor Jon also emailed me . He listed prices of units in Edwardsville, Troy, and Moro saying those were the next best prices in the Staunton area are 90-100$. After calling storage facilities in the actual Macoupin County area I found this information to be false. He also offered me a 15$ loyalty credit to remove my review on Google. I obviously declined and have found an 8x20 unit at a different facility in staunton for 60$.
-
September 2023 by Teddy & Shannon Cooper
They are a bit hard to get ahold of but have easy online payments, facility is clean, have closed gate access and security monitoring
-
March 2023 by Ryan Pritchett
Customer service is awful, the entire organization is the absolute worst. Store your things elsewhere or just throw it in the garbage.
-
November 2022 by Rob Hoffman
Highly unprofessional and unorganized. The unit i had for over 10 years was auctioned off without my being notified due to the new owners website not properly processing my payments. I dont recommend or suggest using the facility. I have a unit 3 times the size at another storage place in town an have never had a bad experience there so it obviously isn’t anything I did wrong. Still now I’m without many important things. I had such as my late grandfathers pin from the war, all of the photographs of mine and my children, his childhood, and this is after having paid over a decade more than $6000 to store the stuff now for absolutely nothing.Fri, Oct 21:All right, well in response to your claims here, I’d like to ask why I wasn’t sent notices then the way you were supposed to go about it. That was my question when we finally spoke after months and months of attempting to contact you. But see that doesn’t work for me because I have informed delivery service for my mail. I keep screenshot records daily as an automated task on my phone. Now if you have some screenshots of your outgoing mail, then we can talk to the post office and ask them how they lost supposedly 13 notices in the mail. Because I think that sounds highly unlikely . Look, I don’t usually complain, but I obviously paid for that unit on time for a very long time, and never had a single issue until the new management and ownership of which I’ve heard many others in the community complain about. I mean, honestly, do you think I would’ve chosen to pay to store that stuff for years and years only to let it go so I can publicly complain about it. Does that make sense? I don’t think so. Best of luck, honestly, most of my stuff was ruined out there anyway by mold, mildew and mice from the fields, so it probably belonged in the dumpster anyway. Whatever you guys got for auctioning off my trash, I hope you enjoy it.
-
November 2022 by Cealig Rial
Easy to rent online and facility is clean, right off the highway, good lighting, and has a gate. Would definitely recommend!
-
November 2022 by Abrianna Garrett
Nice clean facility. This facility is secure and has a gate. Easy access from I55. Would highly recommend!
-
November 2022 by Oddball 1%er
Nice and clean very nice place
-
November 2022 by Logan Holtgrave
Great place safe storage.
-
November 2022 by Deb Cluck
Nice place
