Midland States Bank
BanksHours:
4404 East Lincolnway Ste A, Sterling IL 61081 Hours
About Midland States Bank
Midland States Bank is known for its excellent customer service and friendly staff. Many customers have praised the team for their supportive and personal approach, particularly highlighting one employee for making the banking experience easy and enjoyable. New customers often feel welcomed and valued, with staff taking the time to build relationships. Although some have faced challenges with online account setup, the in-person experience has been described as great, with efficient assistance provided to resolve issues quickly. The bank is also recognized for its commitment to going above and beyond, such as delivering documents to customers in need. Overall, Midland States Bank offers a positive banking experience with a focus on customer satisfaction and support.
Most Recent Reviews
March 2026
Melissa was very nice and helpful give her a raise 👏
September 2025
Friendly and helpful staff. Straight forward process to open a new account.
August 2025
Always enjoy my experience with the team members and how they always are on top of it with any questions I have. Plus they build a relationship with all customers
More Comments(10)
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