“Had a great experience at Sterling’s AT&T store. Our previous experience with ATT in a different state was less than satisfactory, and Marcel and Jon managed to get our account sorted and all of the wrinkles straightened out. They never once made us feel rushed or pressured to make important decisions and were transparent through the whole process. We had a great experience!”
“Anyone complaining about the staff at this store is and ego freak and a whiner. Ive owned cell phone since the late 80s in 4 state and they are the nicest group of people you could ever wish to deal with!!! If youre having a crappy day dont blame other for it!!!
ME? Go to Verizons corporate store in Dixon and ask then what I tell jerks with crappy attitudes, because im the 1st to complain when people act like jerks!!!
Phil Moore
Sterling”
“A big thank you to Mike at the Sterling, Il US cellular store for your excellent customer service. We thank you for your expertise and patience In getting our new phones up and running. Mike has a can-do attitude and was very friendly, helpful, and courteous with us. We will be back over to do business with you again in the future. Thank you!”
“Logan was just awesome! He was in the store by himself and got busy yet managed to get everyone taken care of quickly and efficiently. We were transferring numbers from US Cellular and my husband's phone still was not unlocked when we left as we were told by US CELLULAR it could take up to 72 hours to unlock his e Sim card. We went home and Logan called to check on the progress. My husband plans to go see Logan again today and if his Sim has not been unlocked is going to purchase a new phone through Logan!”