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July 2023 by Brad Rad
Was lied to about a vehicle being available . Drove 2 hrs for nothing plus the lot was dirty car wise
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June 2023 by Jason March
I took off work early to drive an hour to look at a vehicle. Throughout the day, I was contacted by two sales associates from the dealership, Arielle and Shay. They reached out to me multiple times via both text and phone calls, ensuring that I was still coming and that they were getting the vehicle ready. Appointment scheduled for 6pm.I arrived at the dealership and went inside. The sales associate I spoke with inside went to go get the keys so we could take it for a drive.He came back without keys and said, "I have some bad news," he said, "the vehicle was sold on Saturday." My question to him was "Why was I told by 2 associates that the vehicle was available and being prepared for me? And why is it still listed on your website?"All I received in response was a lackluster apology. "Sorry, this happens sometimes...." But it shouldn't happen. A dealership's reputation relies heavily on its communication and honesty with its customers. Especially in the economic state we are currently in.Miscommunications like these are not just inconveniences, but will ensure you wont receive any future sale from me.Crickets from the sales people that were contacting me all day....
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June 2023 by Paula Porter
Really easy to deal with... had my car picked out and deal done in less then 2 hours.... wish the car I bought was a little more detailed and shined up before bringing it home.... well be back
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March 2023 by Tanya Scherer
Best car purchasing experience I've ever had. They are not pushy salesman, everything went so smoothly. Will definitely return here for my next vehicle.
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August 2022 by Jay King - Bales
Service Manager Travis and the service department went above and beyond resolving the AC failure on my escalade and kept me updated on every step of the process! Highly recommend them !!
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June 2022 by Otto Huffman
Pete, Mike and Nick were great. it was a fun, stress free buying experience.
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June 2022 by Samantha Brown
Love Vinny and the awesome team Continue to recommend everyone to shop w/ Aka CousinVinny
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April 2022 by Josh Frieberg
Zach in the sale department is the man to see if you need a vehicle. Extremely helpful throughout the entire process of buying a new vehicle.
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December 2021 by Peter Papoccia
No problems, work completed in reasonable time as expected. First service on my new Buick, staff friendly, waiting room warm. No Buick dealership in town now, perhaps there should be a Buick sign hanging next to the Chevrolet sign.
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December 2021 by Nicholas Rajnowski
Took 2 hours for oil change and cabin filter change. Vehicle was finished for over 30 min before Bill was processed.
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December 2021 by Helen Block
My vehicle was done when I expected it and a kind sales associate walked back to it and drove it up to the door for me.
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October 2021 by Danielle Rattenbury
Hands down the best experience we have ever had at a car dealership! Everyone we talked to and work with were phenomenal! Mark our salesman was top notch! Absolutely outstanding.
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August 2021 by Rick B
Cody was the best. Beginning to end including follow up service. You could tell he loves his work and has the sales experience plus customer service experience. Exactly what you want for your dealership experiences. Before you buy elsewhere, stop in and give Cody an opportunity to help on your vehicle purchase.
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August 2021 by JUDITH WEGNER
The service department went out of their way to find parts in this difficult environment.They also kept in contact with me regarding the progress of the repair.
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June 2021 by Junior Long III
Worst service around. $308.00 for basically a battery and a brake inspection. Was charged for oil change and fluid levels that weren't topped off. Supposedly they inspected the wipers and the windshield washer reservoir and neither was the wipers replaced or was I told that they needed replaced, oh and I filled the reservoir with the gallon of Rainx 2 and 1 that I had on hand..... I'll take my chances driving to the cities for service.. So much for wanting to support local small business.
