Sterling Federal Bank is a financial institution that provides professional and courteous service to its customers. The bank's personnel, including Charlotte, Lorena, Natalie Cole, Yasmin, and Kathy, have been praised for their diligence, expertise, and friendly demeanor. Customers have reported that the bank's staff members are helpful, knowledgeable, and willing to assist with various banking needs, such as closing accounts, opening CD accounts, and securing first-time buyers loans. The bank's branches, particularly the Dixon North Side and Dixon Southside locations, are described as enjoyable places to conduct banking business, with the staff consistently putting a smile on customers' faces with their cheerful service.
Bank personnel are professional and courteous. Lorena is the best and should be given a raise! Banked here for years and have never been disappointed.
January 2025
Amazing, made the whole process easy and easy to understand, very much appreciated. I can’t recommend Natalie Cole enough!
December 2024
Natalie Cole is so talented! She was instrumental in helping my brother secure a first time buyers loan. I highly recommend her for your financial needs.
