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January 2024 by Nancy Hadley
Ordering online and picking up is great, if there is ever an issue, staff helps to make it right.
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December 2023 by Clara Ewing
This jewel is very efficient. Orders on line are ALWAYS READY before time!!! This jewel is the BEST IN OUR AREA!! Keep up the Smiles and Great job.
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December 2023 by Vinnie Mayfield
The location will list items that are supposedly IN STOCK on the website or app but it is a lie. I literally was in the store ordering pick up items that the store had absolutely non of. Just imagine searching for products and being directed to a specific location that is claiming they have it IN STOCK, then driving out of your way to pick it up just to find out it was substituted with something not even close to what you need and then being told it may take 12 business days for the “hold” to lift. This is what this Jewel does.
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December 2023 by Tykelia Tee Waddell
Went into the bakery yesterday to place an order for today, for a birthday. I come here often for birthday cakes and 24hrs is all that’s needed. Someone took my order, took down details. I call today and I’m told we don’t have your order. I explained how I’d placed an order with someone behind the bakery, who gave me a copy of the order request form. The bakery associate says , “oh they’re new”. That’s it. No apology, no nothing. I’m currently scurrying to figure out another option. Frustrated to say the least.
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November 2023 by LOREAL RUBIO
This has been my neighborhood grocery store for over a decade. I understand the current state the world is in but this location just doesn't hold up anymore. They're always out of stuff at the bakery with simple items such as doughnuts. I hope they get better or I'll have to find a new place to shop that has a better selection of items.
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October 2023 by Karla Sanmiguel
Ignorance at its finest, I shop at this location quite often I usually do self checkout but unfortunately last night it was closed. I went to a register & the experience was incredibly unpleasant the employee was rude & just flat out ignorant. Not sure why some young people are so bitter, BUT if that's the case please don't work in customer service it's just a terrible combination.
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October 2023 by Mark J.
Very bad service very dirty I don't recommend going to this store no employee's wants to help you food sometimes is out of date got sick from the food at the deli overall bad experience
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October 2023 by Jacque D.
I'm usually not one to leave reviews, but I had a really great experience today & just had to. After managing to lose my cart while shopping..associates were not only kind enough to help me search- one person even went & got fresh produce to replace the items I had lost (if you're reading this, sorry I didn't get your name to highlight you properly lol). Thank you for the help & definitely recommend this location!
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September 2023 by Benjamin Quezada
I recently visited Jewel Osco for a quick shopping trip, and I must say, it was quite a convenient experience. One of the standout features was the affordability of the products; I was pleasantly surprised by the reasonable prices throughout the store.However, the staff left a bit to be desired. Most of them appeared to be under the age of 21, which led to some delays, particularly when purchasing alcohol. Waiting for a manager's approval made the process slower than I'd hoped for.Despite this minor inconvenience, the overall atmosphere of the store was pleasant. It had a clean and well-organized layout, which made finding items easy. The convenience of a swift and efficient shopping trip outweighed the minor hiccup with age-restricted purchases. I'd definitely consider returning to Jewel Osco for future grocery needs.
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September 2023 by Jose Gonzalez
It's a clean well organized store, plenty of products, and the staff is always friendly. All good! Never disappointed. Still the same. I enjoy shopping there, self checkout is a plus! And the app helps a lot too!
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August 2023 by Lizette Ruiz
Nice place to shopFriendly workersVariety of foods from all over the worldIf you're shopping for your groceriesYou can mostly find everything always stocked up on everything
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August 2023 by Will J.
The deli hours on the jewel website says 9pm, arrived around 830pm and was told they close at 8pm. Please update your hours so customers don't come here for nothing like I did.
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August 2023 by Hope Collins
Very disappointed with this jewel. Twice I have ordered the 48 piece chicken and when I go to pick it up they don't have it. I understand the first time they said they had an issue with their online orders but this second time I called the night before and they confirmed they had my order, next day I go to pick it up and they didn't have my order. Then to top it off none of the workers seemed concerned. Ended up having to rush and pay double the price somewhere else for food last minute. Never going to order from there again
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July 2023 by Eileen
Very upset with Peggy and her poor attitude when getting an Ipass. I asked her to repeat the total and she gave me an attitude, I knew she was multitasking so I told her to take her time but she still interacted with me like I was a burden to her! Overall customer service needs more customer service oriented people
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June 2023 by breathoffreshair
One of my favorite place to grocery shop. Always a large selection. Store is always clean.
