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June 2025 by Marco Gomez
I came here to switch lines from another company. Hugo happened to have helped me doing that switch. He made it very effortlessly and convenient. I got a new iPhone and a phone case for it. I couldn’t be more happier with my purchase! 10 out of 10 would recommend him.
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June 2025 by Mariyah Desiree
I came in and met with Hugo and Diego and they were awesome they were able to do everything that we asked and were very patient we appreciate them❤️
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June 2025 by slx
My review is actually long overdue lol . So very thankful for this store . I’ve visited this store with my son on a few occasions and each time I was extremely satisfied with the service received . I would recommend this exact location to anyone looking to visit a Boost Mobile store.
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May 2025 by Ketsia LaForest
I went to boost mobile in Streamwood with someone to buy a new phone, but the customer service was terrible. One of the staff members kept prioritizing customers he seemed to know personally, even though they arrived after us and were clearly behind us in line. When we questioned this, he told us, “If you guys can’t wait, leave — I’m taking them first.” The experience was extremely frustrating and disrespectful.
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February 2025 by Arvind Swatch
Hugo was very helpful! I recommend this location.
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January 2025 by June
I came in today and worked with margarita, she was so professional and so respectful she sat with me for over 2 hours making sure I got my internet set up. I really hope she gets a promotion she is definitely a keeper very nice girl and I give her five stars if you can please promote her:)
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December 2024 by Margarita Carlos
Really good customer service. Employees are very nice. Highly recommend this boost mobile location.
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October 2023 by Salwa Nis
Martin is unprofessional And rude and lier,I been with boost mobile 15 years , this is my first visit to this location,The worst store I ever seen, scam Martin who work there unprofessional not helpful at allI bought phone after half an hour try to return it he refused to exchange or return where the receipt saying I have 7 days to return or exchange.He refuses to give me the manger number or tell me when the manger comes or the nameThat make me feel he charg me extra for the phone .I report boost mobile about the storeWorst store never go there again
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July 2023 by benjamin lopez
Miss Alma carafa gave me good service!
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May 2023 by Dancer Indy
Inferior! -1, or less than Zero -- UNSOPHISTICATED, UNPROFESSIONAL, Immature, disrespectful, courtesy-lacking, cheap quality and low-brow staff, poor and low quality service, by abusive persons having desperate need of "Control" (issue) and having "Superiority" issue.I shall not return. I have been a patron of this location since it opened, like about 15 years ago, or longer. When it opened, it had a diversity of Race, in employment. Now there is only one. That had not been a problem, until the usual staff continued to leave. After my initial favorite employee left, a Hispanic male, within months after opening, to become the owner's IT professional, I had not had a favorite for a while, but nobody had been so unpleasant to the degree that I will not return. My next favorite was a young and very pleasant, easy to speak with, Hispanic female, who was always willing to walk me through whatever question, inquiry, service need, etc. that I had. She came several years after I had been a regular patron, but she worked there for several years. She left for maternity leave, but never returned. My second favorite was her counterpart, who was also a somewhat young Hispanic female. She was almost as helpful and service-oriented as the young woman who left. The other left too. Service became worse, with every new crop of new-hire employees. I would go less and less often.A prime example is of the service, or really having been the TERRIBLY RUDE, OFFENSIVE, DISRESPECTFUL ENCOUNTER, by a young female Hispanic, who is short (about 5'4"), as a descriptor. She was working with a heavy-set, seemingly Hispanic male, who looked to be about 5'9" tall. She put in her half-cent (less than 2 cents) when I was speaking with the male, and she opened her rude, uncourteous, and disrespectful mouth with unnecessarily nosey (butt-in) inquiries, into my personal business. When I told her that it was none of her business, because it is not, and she had no professionalism or even well-mannered personal being to realize that she was out of line, she refused to continue to (not) assist me. She had already told me all that I had inquired about so I needed nothing more. She continued to speak, so I showed courtesy, until she stepped over the line and out of place.She then proceeded to verbally accost me, by ranting, yelling, and she (attempted to) insult me by having called me a name. THERE WAS A CUSTOMER in the store (Hispanic male), along with the other employee. I do not belittle and degrade myself and lower myself to the sub-standard behavior of abusive people and of those suffering with "CONTROL ISSUES." It was as if she could not wait to rush to tell me that she would no longer assist me. WHO CARES! I received the information that I sought. Besides, there are more Boost Mobile stores around every corner, than there are Walgreen's. I am shopping for a new Mobile Service Provider, anyway. There are many.She is a fool and a mockery of herself, and she is laughable, so I laughed at her, in her face, and then I turned towards the door and proceeded to exit. She ranted and raved louder. I turned and gave her a BIG RASPBERRY, while SHE was MAKING a FOOL of HERSELF, and then I met the door, and I exited.
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April 2023 by Lee Johnston
I went in there to get my already activated phone switched over to a new phone. My husband went to the boost that is 2 miles away by the Galaxy smoke shop off Irving and they charged him $10.. this store tried to tell me it would cost $60 just to switch from one phone to another. I don't understand how the prices can fluctuate that much when the store is in the same county as each other and two miles away. When I told her my husband got it done for $10 she said every boost store charges differently.. well if that's the case I'm just letting you know there's plenty of other boost stores that probably don't charge half as much as this store. Very disappointed
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April 2023 by Yawfe Sutton
My experience at this location was very good Rosie was the best
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September 2021 by CATHY Evangelista
Horrible experience...it said opened at 10am and I called this location. I called all day no answered the phone. I had to go to a other location to get my questions answered.
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May 2021 by Marcela Garcia
Clean and good welcoming
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November 2020 by Maria Bell
I made a call to ask a few questions on my family plan and the lady was super friendly and patient! She answered all my questions and I was able to add my daughter to my family plan at a great deal!
