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February 2024 by Bob Keating
I used the drive-thru window for today's order.I ordered a Whopper meal with a diet coke.There was some mumbling over the intercom, and, when I asked it to be repeated, mumbled again.I said, I want the basic meal #1 package, with Diet Coke.Should have been $11.34 plus tax, total $12.70.When I approached the window, the amount was $14.37. What?Apparently, they had upgraded my meal, without my permission, from medium drink/fries to large.I didn't realize that at the time I paid.I believe it is the store's responsibility to get the order correct EVERY TIME. Do NOT use somebody who has trouble speaking or hearing the language of its customers.I felt cheated.I will NEVER visit this place again.
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February 2024 by Michael Otten
Great candied bacon Burger.
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February 2024 by Frank
Had no problem with the food. Order was correct and staff was pleasant and courteous. But, it just didn't seem comfortable sitting with my jacket on while the employees are back where the cooking area keeps them warm. What was annoying after sitting there for a little while was the background noise. Finally figured it out to be the furnace fan. Some kind of buzzing noise. After a while I just wish it would stop. Annoying. I don't hear this in other fast food restaurants. Did they go cheap on the HVAC unit when remodeling?
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January 2024 by Chris Loftus
Order food, got the wrong food...after this place brunet down and rebuilt it they should have taken time to RETRAIN thier staff. As a forum manager of 2 count that TWO this restaurant and service really sucks! Safe your money find a different BK not the infront of the Streamwood Post Office!
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January 2024 by Evelin Lares
Terrible service! I ordered a whopper jr and it came out big hair, I told the girl that I just came in on shift at 4:30, she has pink hair, she only saw me from a distance, she didn't even get close and she asked me what was happening, I told her what happened and he sees me upset and tells me to throw it away, he didn't even come close to see the burger, much less apologize, what a lack of respect for the customers and their work, very bad.
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January 2024 by Stephanie Femrite
I do NOT recommend that ANYONE go to this location!!! When the screen for ordering is WRONG then change it!! I wanted the new mushroom Swiss melt meal and the board outside in the drive-thru said $8.99 for that meal. When i brought it to their attention and asked if they would honor that price and the answer was a no, I want to know where their customer service skills are?? When something is wrong, you as the establishment can make it RIGHT!! I am probably not the 1st person to bring this up either.I would have just been HAPPY had they offered me a small fry for the inconvenience. And on top of that, I got NO apology from the lady manager, just a "have a good night!!".I am NONE too pleased with this service and I hardly every write a review like this!!
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September 2023 by Cesar L
This burger king has never messed up my order and always has the freshest fries. I moved to the area recently and have been a happy customer for the last year. Always provides sauces and napkins with my orders and the staff is very professional even during rush.
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August 2023 by Maria Perez
I just drove by to get some food, ordered a double whopper and got a regular whopper been trying to call the restaurant and it keeps saying it’s out of service. I’ve tried looking up the number everywhere and no luck, was not given a receipt
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August 2023 by Theresa Williams
They are always so nice and good comes fast.
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July 2023 by Ricky Jones
The staff were very professional they packed the food extremely fast the place was extremely clean they were just great.
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June 2023 by Dylan Crypt
They forgot some of our items on drive thru and didn’t even give us a receipt so we couldn’t see what we paid for and thus had to make another order for the items they forgot
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May 2023 by Russ Wronski
They've jacked up their prices to ridiculous amounts. The chicken sandwich is over two bucks more now. Not worth it.
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March 2023 by Michelle Maloney
I have always found this BK to be good
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March 2023 by Gregory L.
Omg! Tonight, Saturday 3/11/23 We ordered 2 basic combos, sandwich, fries and drink (no upsize) and they said we owed $27.56! Never ever again to Burger King.. Are you moronic thieves!!! I will go anywhere else, ANYWHERE.
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February 2023 by Jeffrey Phillips
They changed the hours to open at 7am. I guess I’ll spend my money at Dunkin or McDonald’s now.
