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“Trying to get a joint checking account with my father who I have conservatorship of. Lots of unanswered questions but this goes with any account I try to set up. It seems. Security for the elderly is a good thing, but anything that seems like a simple task tends to take three visits to any place I go.”
“I'm a long-time member who more recently visits the Barrington branch. Lori and the staff greet you with a smile, are polite, and are very helpful answering any questions I have might have. There's something to be said for in person banking. Great job!”
“I’d like to express my heartfelt gratitude to Maryna for her professionalism and kindness. She helped us with incredible speed, guiding us through all the documents, opening the account, and preparing everything we needed. It was easy, clear, and unbelievably fast. Thanks to her efficiency, we secured a loan for our purchase within just two days!!”
“Consumers once again lives up to their name. “People In your Corner” . Went in for a personal loan. Worked with Angel A , exceptionally knowledgeable and friendly. Had a few issues , thoroughly explained all my options , and was able to get me my loan the same day! Great Customer service. Thanks again will never go back to a regular bank.”
“Thanks for a great experience with our recent auto loan -- super fast and easy application process, thanks to Trevor and the Geneva staff. The KCT Online dashboard consolidates all our accounts (checking, savings, credit cards, loans, etc) in one place, making for very efficient "one-click banking"!”
“Abigail Alvarez was so helpful for helping me get approved for a loan. She communicated in a timely manner. She also informed me on another thing I was wanting to do, and thankfully I realized it probably wasn’t a good time to do so. So thankful that she helped!”
“I’ve been a member of Consumers Credit Union for the past 20 years, back when it was known as Motorola Credit Union, and I couldn’t be happier with my experience. While they may not always be the fastest to respond, they’ve consistently proven to be an honest and trustworthy institution—and that matters most to me.”
“Kathy LeFevere was amazing through my 2nd mortgage process. Thank you Kathy.
Lisa Guziec is always amazing and very helpful with any and all my questions.
Love you all Happy New Year”
“The South Elgin branch of KCTCU is excellent in many ways including every one there is very helpful and delightfully friendly… willing to take the time to explain something if I have a question.Also, usually not a long wait in line unless I go at prime time.??????”
“My 21-year-old son needed his first car loan, and Kim Guerio at Consumers Credit Union made the process an absolute breeze! From start to finish, Kim was attentive, knowledgeable, and went above and beyond to secure a great rate on a used car loan—even when we hit a few minor snags. She tackled every hiccup swiftly, turning what’s usually a stressful experience into something simple and straightforward.
What truly stood out was how patiently Kim explained every step to my son, ensuring he felt confident and informed. Her ability to break down complex terms into relatable language for a first-time borrower was invaluable. The entire team was professional, efficient, and genuinely invested in our satisfaction.
If you’re looking for a stress-free loan process with exceptional service, look no further than Kim and Consumers Credit Union in Kildare. We’re thrilled with the outcome and will recommend them to everyone! Thank you, Kim, for making this milestone so smooth!”
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“The best employees ever! They are all so kind and knowledgeable. Always willing to go out of their way to help the best they can. I really enjoy going in the Streamwood branch because they all greet the members like their family.”