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“Just had to let you know what a good job Anderson did for me. I was in a desperate situation with my phone and went to my go to Cricket store for help. Anderson understood the problem I was having and was determined to solve it. Anderson is very knowledgeable, patient and doesn't give up. Anderson is an asset to Cricket !”
10AM - 7PM
557 N McLean Blvd, Elgin
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“Called before hand to explain my issue, knew what my problem was and gave me a fair price. Very nice and helpful when I got to the store and it only took around 15 minutes.”
“I brought my Laptop into Xpress Cell for a repair. I needed a new back cover because the current cover is cracked. I received a callback for pricing and had a hassle free time.”
“I really like going to this store because of the service they offer every time I go, Jocelin is super kind and intelligent, she helps me with everything I need. Thank you very much Jocelin, I hope you are there for a long time.”
“This young man Mason AT AT&T WAS AMAZING THE WAY HE TREATED EVERY CUSTOMER THAT WALKED IN THAT STORE. THEN ON TOP OF THAT HE WAS VERY GOOD AT FIXING THE PROBLEM I CAME IN WITH.Mason was great at explaining At@t direct tv service we switched from Comcast”
“Raul was great to work with made the whole experience of upgrading phones less stressful. Went out of his way to explain the whole process and even applied the screen protectors for us days later.”
“Mark went out of his way to help me switch to Verizon phone, internet, and streaming. I am immensely impressed with both mark and Eduardo who took over helping me when Mark had to leave for an appointment. I would recommend them to anyone!”
“We came to AT&T the day after Christmas and hands down the BEST service! Gaby was so kind, informative, and helpful. She went above and beyond to even check our current account to see if there are opportunities for savings. Gaby has a warm and welcoming demeanor, just overall someone you can ask questions to and joke with. I highly recommend this location for all of your ATT needs.”
“I came in to this location because wanted to upgrade my phone from a 15 to the new 17 Pro Max and Joey helped me a lot with getting this done. We also were able to upgrade our WiFi and save! I was able to get a good deal for this upgrade and Joey was patient and answered all the questions I have. I definitely recommend this location and working with Joey. He was great and very nice!”
“This location Bre and Raul are the ppl to come see, they were extremly help, patient, and down to earth they both were quick and knowledgeable in helping me with my phone isssue, and I'll definitely be coming back Thanks again!”
“This place is great. I called to inquire about a problem with my phone. Within 10 minutes I was there getting my screen replaced for free. They let me know about a possible extended warranty. Saved me 350$ and in about an hour I had a new screen.”
“I'm so glad I stopped here. Jose is the best. He was efficient, caring, and helpful. Made sure all my questions were answered. He made the transaction comfortable and hassle free. I never felt pressured like at the other stores.”
“I went in with a Nintendo switch that was having problems with the screen due to water damage and they were able to get it working right again for a very reasonable price”
“10/10 very good service! I changed my phone and they helped me rescue my contacts. Very friendly. I don't know much about technology and here they treat people with respect. Thank you Sonia.”
“Adrian went above and beyond for me at the store. He helped me upgrade to a new phone while provided such a wonderful customer experience. He was patient and cracked a few jokes during the whole process. Give this man a raise, he deserves it. Just a wholesome human being.”
“I live 2 minutes away from the West Chicago store. I don't mind driving extra just to get great service from this store.I have nothing but great things to say about the way this store runs it's business. Always recommend to my friends and family!”
“Excellent service!! They fixed my broken phone screen for a much better price than I was quoted at a lot of other places. Very honest being I know nothing about how much it should cost. Makes you wonder about the other places that quoted me hundreds more.”
“Nick helped us get new phones and he was Very helpful, kind, informative, and funny. He made this process seamless and we were able to leave the store within 30 minutes. Highly reccomend!”
“Went in for a new phone/upgrade at this location and Lisa provided me with possibly the highest level of customer service I've ever experienced. She was cordial, very knowledgeable about each product and plan, trustworthy, and she explained everything in a clear and concise manner. She went above and beyond helping me with the transfer of data which saved me a ton of time and aggravation. She turned a transaction I was dreading into a pleasant and easy experience. Lisa is the reason I will remain a loyal customer AND I will recommend her to my family, friends, business contacts, and more.”
“Outstanding customer service from people who know what they're doing. Thanks to Logan who managed a complicated transaction involving setting up a new phone and transferring the old phone to a new user. My best Verizon experience ever!”
“While switching providers, i had nothing but problems with my previous provider.Getting enough information to transfer my phone number. The associate at this location was extremely patient and willing to work with me through every step even if it took four hours. They were able to provide me a phone and service for less than a month's bill with my previous provider. And they wore nothing but a smile. Very cute too”
“Ivan Pagan went above and beyond to help get my phone back working today contacting Verizon to resolve the problem . He was very patient and showed great customer service.”
10:30AM - 5PM
920 Villa St D, Elgin
Mobile Phone Accessories
“Belem did a great job taking the time out to work with me and their IT dept given my phone has a security issue. I didn't even have this store connect my new phone a week prior since the other store was closed on MLK day. Give Belem a raise.”
“Trustworthy guy that fixed my phone and delivered in the time promised. He was knowledgeable and did not play games with prices, even though I was in a bind. Great place to do business.”
“I went here this past Saturday and I cannot express my gratitude for both of the employees working that day. I was in a tough spot and the staff working were super helpful as I couldn’t figure out how to activate my new number. I was given both of their names but I lost the paper I wrote them down on. It was a female (very knowledgeable, friendly and eager to execute) and a male who followed her direction and guidance on how to solve my problem. I thank you both for your kindness! - Brittany”
“I love Ximi and hope they reopen soon! They are my go-to for gifts & stationery at Woodfield Mall. I love going in to look at the cute accessories, stickers, & figurines. ?”
“I’m really grateful to Nicholas and his peers for helping me out with a family member’s phone issue. They tracked it down quickly and got me going in minutes. Thank you for the quick initiative and expertise demonstrated at this AT&T location on a late Sunday afternoon!”
11:00 AM - 6:00 PM
383 W Army Trail Rd Ste 600, Bloomingdale
Mobile Phone Accessories
“The store manager is beyond helpful. Helped to lower my bill, while getting a brand new phone. She hooked me up with a case, screen protector etc. Def recommend if you’re ready to upgrade”
“Kristina is the best store that this cricket store that ever had. She is very quick and informative. Her co worker Cassy was also very attentive and kind. I will always come back to cricket on state St. I urge all customers to come this cricket,you will not be disappointed!!!!!!!!”
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“Great and friendly staff. Quick service as well. Recommend going here if you have kids as the manager has plenty of games/toys to keep them busy while you're there.”