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October 2023 by Shanetta Thomas
i just had a very pleasant and helpful experience at Thornton on Barrington Road. i just downloaded the rewards app and had a coupon for a BOGO free pepsi/mt dew product that expires on Friday.i picked up 2 20oz pepsi and go to the counter to check out, scan my app, and it doesn’t reflect the sale price.maya determined that i had picked up the incorrect size for the item and showed me where to go. unfortunately there were no more 1L pepsi in the cooler and i don’t like Mt. Dew.i was about to leave but Maya said Wait.. let me check the back to see if any are there. in an effort to help me, Maya went to the back to see if there were any available and BINGO yes there was.she was very helpful and cheerful =excellent customer service. i rate this location 10/10. way to go Maya
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October 2023 by Samantha Brown
4 cashiers but nobody can bag. guess customers need to bag their own items.
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October 2023 by Sebastian R
Been loyal customer for over 15 years now. Know most of the faces working there and occasionally have small talk with them. Some are more friendly then other but we all have good and bad days at work. Thanks for being part of the community
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October 2023 by Irfan Khan
TJ is terrible and needs to be retrained at his job worst customer service and very slow.
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August 2022 by Scott Rodell
Super rude employees, and just FYI - they don’t sell milk. Don’t ask or the lady beyond the counter will snap.
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July 2022 by Mike Koutek
Troy and the rest of the staff have always been nice when I visit with them
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June 2022 by Claudio Cerezo
Jeremy is the manager and make a scene because I was "stealing water" while every SINGLE GASTATION should offer water to his clients. Spent 120$ filling my gas tank and that's how I'm treated? Jokes on you
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June 2022 by Lee Long
June 21 at 6am the lady that was working had got to be the worst and rudest person I’ve been in contact with She is very very rude I promise I won’t be back there. She needs to learn to speak to customers correct
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June 2022 by Lindsey Pruett
The manager Jeremy has horrendous customer service skills and needs to learn how to treat others with respect.
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June 2022 by Zulema Dorado
Disrespectful attendants. DO NOT PAY AT THE PUMP. go inside to pay and take a receipt.
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May 2022 by Michael Figarelli
Friendly team members and special fresh-bean coffees ☕
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September 2021 by HellsPCT
The Establishment lost a star from me 9/4 @7am. The pump I pulled up to was not accepting credit cards (not uncommon here) which is a huge inconvenience to people that don't want to communicate with the staff. Didn't bother going to another pump, usually when I do I still have to go inside. Attendant wasn't very pleased when I requested to drop off my credit card and then return once I was done at the pump (something I've done here multiple times before). They were also annoyed that I wasn't "Johnny on the spot" with the credit card machine. She didn't seem happy to be there. No apologies for the pump malfunction. Bummer the first person you come in contact with at the start of the day tries to pull you down to their level. I feel bad for the management and coworkers that work with them. The 10¢ off a gallon makes it tolerable I guess. Nickles worth of free advice; professionalism, patience, and a “people-first” attitude. Good luck.P.s Don't forget the generic auto response.....
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September 2021 by Megan Proshek
None of the pumps were working and had a message to pay inside. I went in and was immediately met with the cashier telling me to put a mask on. I politely declined and said that I needed gas on pump 9. All she did was stare at me for a while even though I had my card out waiting to pay. I asked her if she was going to discriminate against me and the she proceeded to be rude and finally ring up my order. Such an anti American establishment and will always take my business else where in the future.
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September 2021 by lilia palos
Horrible attitude of cashier, air machine not working, nobody helping. This is not my normal store and surely won't come back
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July 2021 by Daniel Booker
Sleazy gas station.Pull up to the pump put my card in and it wants me to come inside.Go to the next pump its out of service.