-
January 2024 by Jaron Frichtl
Fiber works great and amazing customer support.
-
October 2023 by Kyle Smedley
Once upon a time, I had problem free high speed internet. Then, my ISP sold out to Metro Communications. Now, I pay for high speed fiber internet and get slower than dial-up speeds. Problems w/ internet weekly - if not daily. Currently looking for new provider. Oh, and don’t complain to the folks over at Metro about their slow/interrupted service - they’ll threaten to cancel you.
-
August 2023 by Brian Arredondo
Great group, fast and reliable Internet. Rarely have issues, and when I do customer service is fantastic.
-
May 2023 by Jacob Mcbride
If I could give zero stars I would. Terrible to work with.
-
November 2022 by James R
Worst and most unprofessional company ever. Brock and some other kid showed up to a village meeting and acted like they owned the town. They said they have state approval and will do what they want in order to work in the village. But instead of them doing the actual work, they use out of state contractors who also don't care about the quality of work they provide.
-
November 2022 by Joe Hepner
Never should have let this company into Robinson Illinois. Only employee who acted like he is trying to help let me down too. Multiple email and phone messages Support personnel don’t even know their engineer whose name is listed on their website. Lots of blame for contractors they hired .
-
November 2022 by Griffin Andricks
This company is trying to run over a small town that does not want them there. Overall just very rude service and heard the management of the company is very unprofessional.
-
November 2022 by Akshay Bhalala
Great company with good people.
-
August 2022 by Stephanie Roach
had no idea they were going to be digging everything up, no notice sent out to residents. now the whole town is without water because they hit the main line! not only is this not cool it is not a good way to start business, and y'all are in communication?! great job!
-
March 2021 by Celeste Kuiper Kelley
Communicate with property owners when work will be done in their yard - I had no idea they were going to be digging in my yard, on my property until workers suddenly appeared in my yard. It took days for them to complete their work and there were deep holes in my yard that any person or animal could have fallen in to. They need to immediately repair damage to property. My property was left damaged and a horrendous mess last November. No repairs have been made since. Nor has the company communicated with me regarding a date when repairs will be made. And I'm not even a customer. Bad business.
-
November 2020 by Graue Chevrolet Buick Dealership Account
So far Metro is all things that Comcast is not. We've had Metro fiber internet service for about 10 months and it is very fast and stable. 2 things that Comcast coax was not. We are switching over to Metro's telephone service today. I have a feeling it will be a smooth switch over.Great company...I would highly recommend them.Chris GraueGraue Chev Buick CadLincoln, IL
-
November 2020 by Laurrie Minor
Great company!
-
November 2018 by Mark Waelde
Amazing company with dedicated employees. Quick to resolve questions and give detailed information.
