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November 2023 by YARA GARCIA
The guys at the front are amazingly nice and service was quick! Went in for a tire patch and it was done in no time!
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October 2023 by adam mouhtadi
gave me an amazing price and had superb customer service. would definitely come here again. staff and the owner were amazing
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October 2023 by L Hunter
Good quality service here. Big tires. Alignments. We send vehicles there for oversized stuff.
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September 2023 by J Franco
Customer service great! Nice variety and prices. Would definitely recommend.
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September 2023 by Alberto Miranda
Juan is an amazing guy, everyone in the shop, amazing customer service. Would do business in the near future again.
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September 2023 by Arturo V.
I had rims and tires installed on my Nissan Pathfinder and came away with a good experience. Very good service! Thanks Ace Tire ans Wheel.
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September 2023 by Aaron Lacey
Brought my SUV in for tire balancing. I had bad shaking on the steering wheel at certain speeds. I informed them when I dropped it off. They balanced all 4 tires and told me my shaking issues were front end related and mentioned several parts that needed replacing. Took truck to mechanic ,he put truck in air and checked front end found only a leaking shock to be in need of replacement (has nothing to do with shaking)and ran the truck so we could see rotation /spinning of tires. I was there and saw all 4 tires with issues and clearly not rotating/spinning properly two of the 4 were severely damaged. If ACE truly balanced my tires how could they not have seen this? They had the balance weights on but how could a tire shop not notice how badly damaged my tires were during the balancing?This is a tire shop I've spent over $4000 at over the years. It's a shame I trusted them and they let me down. Shop around before trusting anyone. They took $80 from me the sad thing is I would've gotten the tires from them and kept using them for years to come. Purchased 4 new tires from a different shop and my truck rides like new problem solved.Beware of Ace tire and wheel.
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August 2023 by Hector Duenas
Took my car into get wheels put on and they over torqued my lugs. I asked them to loosen them a little bit and they wanted to charge me another 20. They put the wheels on and wouldn’t fix their work
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June 2023 by Ed R.
Juan, Miguel, Rick, and the rest of the staff were awesome. Answered all our questions and had PATIENCE-- something some professionals don't have nowadays--not to mention friendly. Will definitely go there again for any future installs.
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June 2023 by Scott Kachnowski
Wouldn't brag about the service here or their prices. I was informed when I arrived in person that my vehicle was going to be this price and was specific on what needed to be done. When it came to pay, the price was way more than discussed. When asked why the price was different, no one can explain. So naturally I paid because I was already there for 6 hours and the only car there. The employees were concerned about ordering pizza and how soon they were going to do lunch versus being attentive with the details and getting my car out less than 6 hours.
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April 2023 by Jonathan n
Got there before they even opened trying to get new shocks n struts installed..I was told they don't do that work on Saturdays anymore and only have 1 tech available who has to catch up on work from the week...but I could leave it until Monday!It's a shame they turn down work that they claim to do.maybe put on your web site no mechanic work on Saturdays then. took my vehicle somewhere else ,and they were more then happy for the work and money. won't go back to them...waste of gas money trying.maybe they are a good shop during the week but 90% of people work and can't leave a vehicle there on the work week. You would think they would have there mechanics ready for business on a day when people can actually drop there vehicle off for the day to have work done.but I guess not here on Saturdays
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March 2023 by Juan Miguel
Very professional staff at the shop. Got 2 of my cars tinted. Would recommend them. Not sure why they have 1 start reviews never had a problem with them. Thank you
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January 2023 by Zeke Velazquez
They did a very clean install of my CB radio on my 2021 Sierra 2500 Denali HD. NO road noise or feedback just a good quality install inside my glove box and out of sight.
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January 2023 by Pedro
Bought my last rims for my Aston Martin and cannot say enough about the above and beyond service I received. My vehicle was taken care of and treated wonderfully. Highly recommend this business if you need to get any upgrades for your car.
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November 2022 by Esther Zaragoza
Too bad I was compelled in entering 1 star because this place deserves ZERO. Let me just start out with I have been going to this tire shop for years and years. I have recommended this place to all of my friends and family to say the least. I initially took my car in on September 12, 2022 because my tire light came on. I paid the $20.00 that they charge to patch up a tire. Unfortunately, my light turned on again and I was back there with in a week. The gentlemen with glasses (forgot his name) handed me my key and said "it's ready". I asked him what was wrong with the same tire you just fixed? He stated "sorry it was never patched and only put air in it". I was very upset as I work in downtown Chicago and was left stranded. Apparently, I paid for service that were never rendered. Yesterday my light turned on once again, and this time I took my husband with me. The father of the owner Mr. Acevedo, which is by far one of the rudest people I have ever encountered in my life, actually accused me and said that the patch my tire had was "fresh" and about "2 or 3 days old". He demanded I show him my receipt. Unfortunately, I didn't have it with me, but I was able to pull it up through my bank application. That was not suffice, as he still accused me of lying.Mind you I bought brand new tires about a year ago. I have never taken my vehicle anywhere else but ACE. Just for checking my tire he wanted to charge me $20.00. I wasn't upset about that. I was upset that he accused me of getting my tire patched somewhere else. He was being loud and in front of other clients showing my husband and I what kind of patches they use? They don't provide that information, plus I cannot see the patch once it has been applied inside the tire, I don't inspect their work none the less know what they are really doing with my vehicle when it's out of my sight. I am all about supporting local businesses, but Mr. Acevedo, you must learn to speak to people. YOU are one very rude bitter old man. With this said, I will NEVER bring my vehicle here again. I have informed my family and friends and they also will no longer give any business. For future reference focusing on quantity rather than quality will encourage nothing but having unhappy customers. There's plenty of tire shops in the area that treat people with respect.
