9AM - 5:30PM
2629 North Illinois Street, Swansea
Auto Insurance
“They do a great job of getting people out to get the car towed but if you have a lowered car you are guaranteed no matter how many times you tell them your car sits inches off the ground on (mine is on air suspension) the still send people out in tow trucks that need to work harder than they should and hope they don’t rip the front bumper off. Please do better”
“I’ve had a wonderful experience with State Farm! The staff is always friendly, helpful, and professional. They truly take the time to listen, answer questions, and make sure you understand your coverage. You can tell they genuinely care about their customers and go above and beyond to provide great service. I highly recommend Cassie Erschen State Farm to anyone looking for an insurance team they can trust!
L”
“Sarah,
State Farm has always provided excellent service to me and my family for 30 years, I would not have it any other way. You are the best, fast service, and precise care!
Thank you”
“Was worried about getting sr22’s and dealing with an unknown. Had a genuinely wonderful and, dare I say it, fun conversation with the amazing Tashana. She found me a ridiculously good deal. $13 a month! This is going to fix all my being able to drive again issues. Thank you so much Tashana, for making this a whole lot less terrifying!!!”
8:30AM - 4:30PM
1315 W Hwy 50, O'Fallon
Auto Insurance
“Elisa is a great agent. She handles all the details with efficiency and keeps me informed. Through this whole process, after the last hail storm, Elisa has been a champion for our family and taking care of all our needs. Thank you so much. Becky and you are the best.”
“I have been with this Agency for 40 plus years and I have always been very satisfied with my agents help. I have had car insurance from the very beginning with my very first car and he has never let me down to this day.”
“I have known this insurance company for many years, and they have consistently provided excellent customer service. They take the time to walk you through every step of the process so you can make a well-informed decision about the type of policy that best suits your needs. Their professionalism, patience, and dedication to their clients truly set them apart. I highly recommend them to anyone looking for reliable and trustworthy insurance services.
Thanks Tracey for how you handle the business!”
“Brianna was fantastic to talk to. I had a few things to discuss and get taken care of. She was able to take care of everything for me. So nice to deal with a local person. Brianna, you're awesome!”
“Trinas has always been professional and knowledgeable about her services whenever we speak. I have heard eat things about her assisting her clients find the best coverage for them. This makes her a trusted source in the industry!”
8:30AM - 5:30PM
502 S Main St, Smithton
Auto Insurance
“Fantastic experience! Deric was recommended to my husband and I while closing on our home and he made obtaining timely insurance coverage easily the simplest, most hands-off part of the whole home-buying process. Plus, he got us the best possible rates (we shopped around—a lot!). We ultimately ended up switching our auto policies to Country Financial through Deric, as well. Highly recommend!”
“Dave and his wonderful ladies are the best! They give you such prompt & comforting service, you feel like you are communicating with close family! Thank you for all you do! ?”
8:30AM - 5:30PM
6909 West Main Street, Belleville
Auto Insurance
“I am very bias towards Allstate, mainly thru Don Forhan's office. I have been with Don since I was 17...now 72. Have no complaints what so ever. My parents were with Forhan's office for over 67 years ...it was my parents who got me to Forhan's...wouldn't think of switching agents or ins. co.”
“I just want too thank Elizabeth McDaniel!!! She saved my butt today ! She went above and beyond today ! Getting my good rates for my insurance on my car and renters insurance! Thank you so much ! ? I won't ever switch”
8AM - 5PM
715 West Hwy 50, O'Fallon
Auto Insurance
“I no longer live in the geographic territory covered by this agency, but they have kept me on. They always respond quickly, I am able to reach a person fast, and they handle my issues expediently.”
8AM - 5PM
102 S Main St, Smithton
Auto Insurance
“I had a great experience at this title agency. Kim and Bree were patient and helpful from start to finish. They took the time to walk me through my situation and made the whole process smooth. Fantastic service all around.”
“After checking out several quotes, this insurer offered the best value. My car policy now includes more coverage and an excellent opportunity to save each month.”
“My family has used Harnist for as long as I can remember. Joe Sr. and Joe Jr. have given us beyond exceptional service. They are always responsive, are generous with their time and advice, and truly have our best interests at heart. They recently saved us several hundred dollars on our home owners and auto policies without us even asking for them to check or knowing until the statement came. Recommend them to everyone I know. You won’t be disappointed.”
“I have been with Babic for over seven years. They always return my phone calls. They thoroughly answer all my questions. They also help with offering a variety of payment options. Nancy is a fantastic agent, sharing useful information , and so polite to work with. I would strongly recommend their services.”
“Doreen Jordan isn't like any other agent. She's like family. She is a very serious, dedicated, beyond the call of duty type of person. It's personal to her. This is her gift and calling. Doreen is so kind and friendly. She goes beyond the call of her job description. She is the type of person that if she can make it happen she will. I can remember so many times that if you have a question or need information she's there to assist. It's not about selling insurance to her but it's a relationship when you call or meet her for any length of time. She's like a family member. I can remember the time when we purchased a new car for our daughter while she was in college. I was so proud of Doreen that we could go to the dealer and they entrusted her enough to pay off the vehicle in full without going through any finance company. That's the type of rapport she has with State Farm. Agent is not the correct term for Doreen Jordan-rather friend but professional, personable, relatable, an enjoyable. You name it! You can find all of that in Doreen and her two fabulous daughters that are employed there in her place of entrepreneurship. She's one of a kind!!”
“Service from Katherine and Sue was great. State Farm overall has become a waste of money. Anytime you use your coverage, the premiums increase. I only filed 1 claim for hail damage. I moved to TX and had to switch offices and the premium went up 30 more dollars. I have been with State Farm for years. This is insane. I was able to get the same coverage thru Progressive for close to the same amount I was paying in IL.”
9AM - 5:30PM
829 Lincoln Highway, Fairview Heights
Auto Insurance
“I can't recommend Keith Wolf and his State Farm team highly enough! When a severe hail storm hit our area on March 14, 2025, causing significant damage to our home's siding and roof, the initial claim processing through State Farm went smoothly and efficiently.
Things got complicated when there was disagreement between the adjuster and our contractor about the scope of coverage—specifically, whether the siding on our 20-year-old house qualified for full replacement. That's when my local agent, Keith Wolf, stepped in and made all the difference. He personally joined the conversation, carefully listened to the details from both sides, and advocated strongly on our behalf. His office worked diligently to persuade the adjuster to approve full-house siding replacement, which was a huge relief and the right outcome.
From that point on, the rest of the repair process on the insurance side went swimmingly—no more hurdles, just prompt payments and clear communication. Keith and his team truly went above and beyond to support us during a stressful time. I can't thank them enough for their expertise, responsiveness, and genuine care. If you're in the area, Keith Wolf is the agent you want in your corner!
5/5 stars.”