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November 2025 by Dru Pacabra
Set an appointment to get my brakes and rotors done as well as to get the tire valves off. Took 8 hours to do the brakes and rotors bc the parts delivery company didn't send the right items. They didn't even bother trying to fix the tire valves in between waiting for the parts to arrive. Waiting at the store for 8 hours for this, I should have just filed an application so I can learn to do it myself and avoid future days wasted
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November 2025 by Ebony Bryant
Went here for brakes and rotors. The man called me back saying to fix everything it a be 2,000 and kept on trying to convince me that I really needed it all done right then and there. Added soooo many extra things to my bill that I didn’t ask for. So I called meineke they said that sound like a set up there trying to get you to pay for more then what u asked them to do. Being the car to my shop. I did and the man in Fairview Heights help me a lot and fixed what I asked him to fix no extra conversation about spending more money or nothing. This place (dobbs) is a scam
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October 2025 by Brad Malone
These guys will not let you down other shops charge you for work that doesn’t need to be done But Dobbs will actually fix your problem great service
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October 2025 by Xander Hesse
Friendly and very hard working
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October 2025 by The Pickle
Tim was incredible. Told him I'm not from the area but I desperately need a new tire. He treated me like I've been going to that location for years. Thank you, Tim, for keeping good service alive in today's world!
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October 2025 by Madi Barr
This location has the most friendly and professional staff members. I would recommend this location to anyone! They were able to plug my tire easily whereas another tire place told me it was unrepairable. I trust them to take care of my car here.
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October 2025 by Nancy Eckert
I just needed air in a tire. The worker immediately checked all of my tires, set them all at 33, and wad extremely kind and efficient.
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October 2025 by Jan Lawson
Friendly and knowledgeable staff. Very clean environment
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October 2025 by tammy brooks
I had a 8:00 appt for set of tires. I left Dobbs for couple of hours. 1230 I ask what's going on with my car. The manager told me wrong size tier was delivered the correct size tires are in the way. I waited another hour and half. The manager was cashing me out. While I was getting ready to pay the technician who replacing my tires, told me to be careful my rim is cracked they sealed it up. The manager didn't not mention this to me at all. He lied abt my tires came in the wrong size. All that time they were repairing the cracked rim. My car didn't have any problems with my rims or tire pressure. I asked the manager to replace my rim. It's not safe to ride. It taking him 3 wks to get my new rim. I had to keep calling him.
I thank the technician for his honesty. The manager should have told me the truth about what's going on with my car. He chose to lie and try to place blame on me.
All the yrs I've been getting my tires there that was my worse experience.
Sincerely,
Tammy B
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October 2025 by Amy Pen
I was able to order what I needed done over the phone. I was able to just dropped the car off and signed the papers. Picked up the car a few hours later. Fast, friendly and efficient! Thank you
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October 2025 by Kenneth Scott
I came in with a flat tire, and the team at Dobbs Tire & Auto took care of it quickly and efficiently. They were able to patch the tire on the spot, and I was back on the road in no time. The customer service was excellent—friendly, helpful, and professional from start to finish. I really appreciated how smooth and stress-free the whole experience was. Highly recommend!
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October 2025 by britnee klaich
I had a tire leak and they got me patched up in about an hour or so without an appointment. It was only about $30.
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October 2025 by Tina Winter
Nice, friendly.
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October 2025 by Paul Okeefe
Fast and reasonable. Definitely recommend
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October 2025 by John Cullen
Kind courteous helpful
