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November 2025 by Dennis Lenart
Your car might need everything they tell you when you arrive for service but they bombard you with service requests before you have a chance to sit down.
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November 2025 by Sarah Doyle
I enjoyed working with Brad. He was every helpful. Even after I changed my mind on the car I originally wanted. It was seamless transition to my new car.
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November 2025 by Brett modz
Morgan and Alicia helped me so quick and answered every question and where vary professional
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November 2025 by Nicholas Baier
Easy to work with. Very fair.
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November 2025 by Ashley Elam
Alex was great help he honestly went the extra mile to get me into something safe reliable nice and clean .
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November 2025 by Konnor McDonald
Worked with shomari, really helpful, real easy going, would definitely recommend working with him
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November 2025 by Tomeika Curry
I got my dream car On My Birthday!I would have to say It was A Smooth experience!
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November 2025 by Scott Kocsis
Really great experience at Kunes Hyundai of Sycamore. Morgan Hill was fantastic!
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November 2025 by Autan marlin
Awesome team! Alex was an amazing salesman, he was very helpful and informative. Alex didn’t give us the run around while trying to pick a vehicle nor did he overly suggest any vehicle. Overall great experience buying a vehicle from here, highly recommend!
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November 2025 by Stephanie Hoffman
Great experience ask for Alex!
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November 2025 by Madeline R
Recently went for services. Dropped off my car at 8am for an oil change and tire rotation and did not get it back for over four and a half hours. I confirmed additional repairs at 8:40am via their text/link. I called and the front desk was very kind. She tried to find any service member but could not. She offered for someone to call but I never received one. When I arrived a little after 10:00am without any communication, my car was sitting in the parking lot. I went in and waited to see what was going on. I know I went on a Saturday which makes it busier and I try to be very kind and understanding. When I got up to the desk, they had not completed any additional repairs that were confirmed nearly an hour and a half earlier. He asked if I was willing to wait. I was because I did not want to come back again. It was another hour and a half to two hours for the additional repairs. I also looked to confirm coupons I was sent by Kunes and was told they could not apply both (which can be understandable). Before leaving to wait more time for my car, I expressed some frustration but still tried to be kind. Again, I know it’s busy. Rather than apologize, all I was told was “you see what I’m dealing with” as he gestures to the other car keys. Thankfully, they completed the repairs in and hour and a half. When I went to pay, they did give 10% off the entire bill. I am thankful for that but I wished for better customer service. I’m sure this is compounded with past frustrations like giving my car back with low tire pressure on multiple occasions and taking hours (what seems to be longer than average) to complete repairs.
Update: Shortly after this review, Kunes was kind with an apology and offer for a free oil change. This Saturday I went and they honored their offer 3-4 months after sending it. I’m very thankful. Jaybee assisted me this time and was respectful. I will note that it took nearly 2 hours to complete an oil change and tire rotation. Jaybee did apologize for the wait as they were “swamped” shortly after I dropped off my car.
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November 2025 by Tara Hornback
Everyone was nice and helpful! Shomari McCall got me in a great vehicle for a great price! It was my 1st time buying on my own and they made it easy and answered any questions I had! I was very happy with my purchase and experience overall.
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November 2025 by Jenna Keck
Alex was great to work with! Very chill!
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November 2025 by CHRISTINE WILLIAMS
Drove almost 2 hours and was not disappointed. Went home in a Hyundai Tuscon. Staff there were amazing, from sales to finance. My salesman Doug went above and beyond to make sure I was taken care of. He even helped me to transfer my belongings from my old to the new vehicle in the rain. Another young salesman behind me was also helping me with answers to my questions and trying to reassure me I was buying a great vehicle. He even gave me his light pen to sign the deal. The ride was long but worth it. I would absolutely 💯 percent recommend this dealership to family and friends
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November 2025 by Kristin Carlson
Very happy with the purchase of my new vehicle
