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December 2023 by Katherine Rebhorn
Quality work + great customer service! I had my vehicle towed here after I was in an accident a few weeks ago. They had my estimate completed within a day and repairs done in less time than they originally thought. Rick and his team were easy to communicate with and super friendly.
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December 2023 by Brittney Moberg
My experience with Rick and his team was AMAZING! They communicated with me the entire time they had my car and kept me informed on what steps for the repair were happening and when. From day one, when I got my estimate, until the moment I picked up my car, I knew she was in good hands. Not only did they repair my car well beyond my satisfaction, but they also cleaned the interior! The biggest THANK YOU to everyone at Dekalb Sycamore Collision Center. You have exceeded my expectations, and if I ever need car repair again, this will be the first place I call.
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November 2023 by Mykael
They made my car look brand new again. Great place and great people!
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October 2023 by Tormak Saber
Used this place for body repairs after I was in an accident. Great service, the people were friendly, and the car looks completely new - you can't even tell there was an accident. They also did a complete interior detailing even though the interior of the vehicle wasn't affected. Would highly recommend.
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June 2023 by Don cherry
Great place very respectful employees
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October 2022 by Roland Tiu
Communication commitment is a problem.Service: Painting
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May 2022 by Dennis Kiel
This Collision Center does excellent work and at a fair price I'm a repeat customer and I'll keep going to him. I also recommended friends and family to go to this body shop the owner Rick is a really down to earth with his prices.
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May 2022 by Kevin Hufford
Best body shop I have ever dealt with. I probably passed 30 others while on my way there, for the third time.
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May 2022 by Chuck Gasso
Top notch body guys and great customer service.
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May 2022 by Stephanie Sloman
I was in an accident late June and chose to have my van towed here after getting a list of recommended providers from my insurance and looking at online reviews.After a few days they called with a quote for the necessary repairs to which I asked what about the engine. I was told on the phone it’s a light that can be cleared and it’s fine. It’s impact detection. Fast forward 4 weeks. The only communication I received was a text delaying my pick up. Finally I spoke to someone since my rental was expired to discover parts are on order still and the engine won’t stay running.At this point $4000 in repairs are nearly done and I’m told in a recorded conversation with my insurance company that yes he told me that on the phone but in reality he hadn’t even looked in the van yet.I TRUSTED his answers to my questions when making repair decisions for my van. His carelessness in not taking my questions seriously resulted in another $1500 out of my pocket in repairs only to have to get a new car anyway. In the days I had my van back, it rattled like a 17 year old who installed his own subs for music. 2 bolts fell out. The lemonade that went flying during the accident wasn’t cleaned up but now had baked in over the course of the last 6 weeks.I wouldn’t trust a thing he tells you. Shame on me for never having been in an accident before and trusting who I thought was a professional. Instead he saw some body damage, quoted and fixed that so he could get paid and screwed over my family.
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May 2022 by Scott Shepke
After the accident, we thought the Traverse would be totaled. Rick and his team did a PHENOMENAL job and we are over the moon happy, satisfied and excited to have the Traverse back in one piece. It looks as beautiful as the day we bought it on the dealership lot. DeKalb Sycamore Chevy and Collision Center are family now and we will buy again for many years to come. Thank you so much for all your help and hard work!Job Well Done,Scott and TraceyServices: Tires
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June 2021 by Geno Joiner
Expert service always.
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May 2021 by Bill Hindenburg
OUTSTANDING CUSTOMER RELATIONS SKILLS. TOP NOTCH BODY AND PAINT WORK I LIVE IN ARIZONA BUT WAIT TILL IM BACK IN ILLINOIS TO HAVE RICK AND STAFF WORK ON MY 93 JEEP CHEROKEE SPORT. IT LOOKS BRAND NEW. THANKS RICK AND ALLServices: Painting
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May 2021 by Pizano Parra
Very Nice personal, attention to detail on their work! I well never take my vehicle anywhere alse, best price around!
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May 2021 by Danny Aspera
Great, they worked on my Silverado and did an excellent job. Really thankful, definitely recommend it
