Illinois Community Credit Union has received high praise from its members for its excellent service and knowledgeable staff. Reviewers highlight the helpfulness of employees like Evita Bayliff and Marisa Burgin, who go above and beyond to assist with auto loans and membership details. Dominique Bentley is also recognized for staying late to ensure customers understand their options. Members appreciate the credit union's responsiveness to issues over the years, although some miss the Genoa Branch. With a seamless loan process reported by long-term members, Illinois Community Credit Union is highly recommended for anyone seeking reliable financial services.
Always in and out in under 5 minutes. The staff is kind and very patient. Daisy helped me out alot when i had questions regarding their new app setup. She took the time until i felt comfortable navigating the app solo.
June 2026
I went into the main CU1 today because I was having card issues. David was amazing he printed a new card, told me about a better checking account for me and helped me with all my issues. Thank you again David you where amazing! Rhonda Hayes
May 2026
I visited the office for the first time on May 18, 2026. I was tremendously impressed with the operation. Specifically David, he eased my concerns as they related to a merger.
He was very supportive, and eased my wife’ anxiety, provided me with peace of mind.
